We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Country Inn & Suites by Radisson, Grand Rapids East, MI
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
CityFlatsHotel(Grand Rapids)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
Comfort Inn Airport(Grand Rapids)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (1,079)
Filter reviews
1,079 results
Traveler rating
809
221
36
7
6
Traveler type
Time of year
LanguageAll languages
More languages
809
221
36
7
6
Show reviews that mention
All reviewscookiesmeijer gardensthe lower levelsculpture parkgreat hoteloatmealoff the highwaycomfortable bedsfree breakfastfresh fruitbreakfast was deliciouspool and hot tubthe breakfast areaworkout roomclean hotelexcellent stayup to date
FilterAll languages
Updating list...
950 - 955 of 1,079 reviews
Reviewed February 8, 2012

This really is a great hotel to stay at while on business or pleasure in the Grand Rapids area. While you could choose to be right on 28th street with all the big chain stores and restaurants very close by, this hotel really is a much better choice.

The Meijer gardens are very close by and this is a nice place to walk around if you get the chance. If you prefer some indoor exercise there is a pool and a small fitness area

I have had the opportunity to stay here for nights at a time last year while working in Grand Rapids. The staff was always welcoming and accomodating and I really enjoyed being able to come in at the end of the day and see a friendly face behind the front desk who welcomed me by name.

At times I had to make last minute reservations, but they always tried to make sure they could find me a room even if they were filled. I never was told that I had to find a room elsewhere.

Even at night they were more than willing to get hot water for tea if it was out, and most nights (depending on when I got in) there were cookies at the check-in desk. And you cannot beat having an extremely large choice of hot breakfast items to choose from every morning along with cold breakfast options. There are choices even for those who are health conscious so if you can avoid the temptations you can still stick to your diet plan.

What kinds of choices are available? Rotating hot items in the morning and standard Belgian Waffle maker, Oatmeal, Hard Boiled eggs, juices, milk, coffee, tea, breads, bagels, English muffins, small pastries and muffins, cold cereal, mixed fruit and usually fresh fruit: bananas and oranges. In the Fall they would have some really good Michigan apples as well (a nice change from the Red Delicious at most chains which I don't call "delicious" at all).

The hotel is clean, and newer and the staff is extremely friendly. The area is safe and that is another reason that I would opt for staying here versus off of 28th street. No worries for my car parked in the lot. Well-lit.

The hotel really does care about what you think and will try to make things right if at all possible if there is a problem. In fact, one morning while I was at breakfast, the owner actually came up to me (I did not know who he was at the time). He asked me about my stay, and if I had any suggestions. They really do take to heart customer concerns. I don't know too many hotels that have the owners actually engage in conversation with patrons regarding how they can do better.

The rooms suites have a mid-sized fridge, and microwave. Some have large whirlpool tubs (not something that I need), large beds that are extremely comfortable and flat screen TV's. Downstairs there is also a small business area with computers and printers that are available and complimentary for internet use and small printing projects.

There is a sitting area in the lobby and a free "book share" available if you want to read something during your stay (or even after).

If there is a planned large event, I never felt like my needs came second to the people who were at that meeting or in that wedding party.

I will definitely stay here again if the opportunity warrants. So, if you find yourself looking for a reasonably priced hotel chain in Grand Rapids, this is definitely my number one recommendation. There are a few times during the year when they are sold out or very busy and that is usually during Art Prize (late Se[tember until early October).

  • Stayed: October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DOCDO6890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CX_GAMI, Front Office Manager at Country Inn & Suites by Radisson, Grand Rapids East, MI, responded to this reviewResponded February 9, 2012

Dear DOCDO6890,

Thank you very much for the very informative review of our hotel! I'm very happy to hear you enjoyed your stay with us. Your feedback means a lot to our staff here. I'll make sure to post your review for our employees to read. I bet they will get a kick out of your nice kind words. I appreciate that you took the time to write such a descriptive review of our property. We look forward to having you stay with us again soon, DOCDO6890.

Sincerely,

Ian Kirkwood
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2012

I always am pleased with my stays at this chain. Room was clean and well-appointed. They even had a safe to store my valuables in the room. King size bed was comfortable. Good breakfast and free wi-fi.

  • Stayed: January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Deb41969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CX_GAMI, Front Office Manager at Country Inn & Suites by Radisson, Grand Rapids East, MI, responded to this reviewResponded January 28, 2012

Dear Deb41969,

Thank you very much for reviewing our hotel on Trip Advisor. I appreciate your feedback very much! We hope to see you again very soon.

Sincerely,

Ian Kirkwood
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 23, 2012

We have stayed in Grand Rapids numerous times while visiting family, and this was our first stay at Country Inn & Suites Grand Rapids East. It is a fairly new, nicely maintained, clean hotel with attentive staff. I would have given this hotel a "5"...except I was expecting more for a room for $124 a night. It is a nice place that will not dissapoint most travelers, however, I know there are better values in the area for similar amenities and service.

  • Stayed: January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank SailChicago2217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CX_GAMI, Front Office Manager at Country Inn & Suites by Radisson, Grand Rapids East, MI, responded to this reviewResponded January 25, 2012

Dear Sailchicago,

Thank you very much for reviewing our hotel on Trip Advisor. I appreciate your feedback very much! Depending upon availability our rates can certainly change. Thankfully, there are many ways to save on rates! Let us know what brings you into town and we might have a special rate for you during your stay. You can also head over to our home page and check out package deals or special offers. Sometimes there are promotional deals that include extra value for your stay. If you are a Club Carlson member you can also receive updates and emails about promotional offers and special dates. I know sometimes they come off as spam but if you are traveling to the area and it falls within the dates of a special offer, you could earn a bit of extra value on top of the room rate. I hope I've been able to help! Thank you for taking the time to review our hotel. Our staff appreciates your nice kind words. If you have any questions or concerns please email me.

Sincerely,

Ian Kirkwood
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2012

I stay at County Inn & Suites often. The staff is incredibly accommodating, professional and personable. The rooms are very clean and updated...the beds are great! I highly recommend this hotel.

  • Stayed: December 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lynne M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CX_GAMI, Front Office Manager at Country Inn & Suites by Radisson, Grand Rapids East, MI, responded to this reviewResponded January 23, 2012

Dear Lynne M,

Thank you very much for the recommendation! I'm happy to hear you enjoyed your stay. It means a lot to the staff here at our property that you took the time to write a review on our hotel. If you find yourself in the area again, we would love for you to stay with us!

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2012

We needed a place for many out of town guests, including ourselves, for our son's wedding. We chose the Deposit Drive Country Inn and Suites East in Grand Rapids based on reviews in TA. We were not disappointed.
The service was,excellent. Staff were all friendly and helpful. The suite we,had was immaculately clean and spacious. It was also extremely quiet, even though this property is near I-96. The breakfast room is large, actually two rooms, with real dishes and silverware, as well as plentiful hot breakfast. While I did not make it to the pool, it looked clean and inviting.

  • Stayed: December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MSUmindy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CX_GAMI, Front Office Manager at Country Inn & Suites by Radisson, Grand Rapids East, MI, responded to this reviewResponded January 23, 2012

Dear MSUMindy,

Thank you very much for taking the time to write about our hotel on Trip Advisor! It means a lot to our staff. Thank you for your sincere words about the breakfast. We recently switched over to real silverware and plates and the feedback has been incredible. I'll be sure to let our breakfast attendants know of your nice kind comments! Come back again soon.

Sincerely,

Ian Kirkwood
Front Office Manager
1-616-942-7000

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews