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“Everything was as expected except for the very unfriendly...”

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Baymont Inn & Suites Grand Rapids Airport
Ranked #26 of 48 Hotels in Grand Rapids
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835 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
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Spencer, Iowa
Level 4 Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 24, 2013

We stayed here for a conference in Grand Rapids. The price was very reasonable. It has good access to downtown it was a short drive (15minutes). The room was clean and comfortable. It had a fridge and a microwave. Breakfast was good (waffles, cereals, fruit,, yogurt,juice, etc.).
They also served a lite supper on tues&wed nite. it was 1st come 1st serve . Both nites were good . This hotel was a very good value for the money . The only negatives were the fitness room could have been cleaner and the 3rd floor hallway smelled funky when we checked in but the smell was gone in a few hours .If you are looking for a good place to stay for a reasonable price I would recommend this

  • Stayed December 2013, traveled on business
    • Value
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Thank nwiaguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnesota
Level 4 Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 1, 2013

We were here for Thanksgiving weekend. The location was not bad and hotel was easy enough to find. When we checked in it appeared that it might be an extended stay type of place as some people were bringing in lots of clothing. There was a sign on the counter stating that due to staffing over the holiday weekend, "stay overs" might not get their rooms cleaned, and to call the front desk if you needed anything (towels, soap, tp etc). The same sign was hung in the elevator. I considered asking what a "stay over" guest was but forgot to ask. Well apparently WE were a stay over guest (meaning we were staying more than one night) so our room may or may not get cleaned depending on how many rooms they had to turn for new check ins. I have NEVER heard of a hotel doing this and it was a bizarre concept. After the first night we were out of the room early for a competition, we did have time to grab a quick breakfast, and while nothing incredible, it wasn't bad either. Upon returning to our room around 2pm we saw the maid cart down the hall about 3 rooms, but we had come back to rest so hung the do not disturb sign on the door figuring missing one day of cleaning was fine. The next morning we did not have time for the breakfast as we were out the door before it started, but upon returning at 3:30 we discovered our room had not been cleaned, again. As we were back in our room to rest, we called the front desk and did get some towels and such sent up, housekeeping called next and offered to come in and clean right away but like I said, we had some busy days and were planning on napping.
We noticed an old smoke smell in the hallways but didn't notice the smell in our rooms.
This morning we were up early to head out at 7am and went for the breakfast. There was a large family group there dressed up to go somewhere spread out over most the tables. And there was very little "breakfast" left, certainly no Bob Evan's breakfast burritos as advertised. Rather some bisquits the consistency of a hockey puck, luke warm gravy and some extremely dried eggs. There was no one around restocking the buffet, so we made do with muffins and pastries before we left. All in all, a very disappointing stay. We DID book it through hotels.com with a discounted rate, but it wasn't THAT discounted.

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  • Stayed November 2013, traveled with family
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Helpful?
Thank seamour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Grand Rapids Airport

Property: Baymont Inn & Suites Grand Rapids Airport
Address: 2873 Kraft Ave SE, Grand Rapids, MI 49512-2019
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Grand Rapids Airport 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Baymont Inn Grand Rapids
Grand Rapids Baymont Inn

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