The staff at check in was polite. The first room we were given had the electric outlet plate on the sink area removed and waiting for repair. They moved us to a second room. The second room was clean but the towels used for bathing and hand washing had holes in them and were fraying on the edges. We found the cleaning people who traded out the towels for us. We did receive a courtesy call to make sure we were satisfied. The beds were clean but there were not additional blankets to put on the beds. Overall we were satisfied.
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- Also Known As:
- Baymont Inn Grand Rapids
- Grand Rapids Baymont Inn