We have stayed at this Baymont off and on since September of 2000. We stayed for week this time from Sept. 27 to October 4. This time we experienced that some of the staff were either not trained properly or should not have been hired. Some of the cleaning staff did not leave the proper amount of towels and took our unused shampoo, conditioner, and soaps that we had saved to take home. The water pressure in the sink was very low but that was taken care of when we mentioned it to the front desk. The room was adequate as was the location. Weekend evening front desk person was rude and untrained for handling problem situations. We returned from a long day out to find that our room door had been left ajar. Fortunately, nothing had been taken but the weekend evening front desk girl could only ask what day we had checked in. Next night we wanted to have a wake up call for the next morning and she said she was busy on a phone call in the back room. All of these things made for a very disappointing experience. The day time regular front desk person was very friendly and knowledgable so we do know that things could have been better.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Hotwire, TripOnline SA, Cheap Tickets, Cancelon, getaroom.com and HotelQuickly so you can book your Baymont Inn & Suites Grand Rapids Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Baymont Inn Grand Rapids
- Grand Rapids Baymont Inn