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Baymont Inn & Suites Grand Rapids Airport
Ranked #26 of 48 Hotels in Grand Rapids
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835 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
A TripAdvisor Member
Reviewed October 6, 2012

We have stayed at this Baymont off and on since September of 2000. We stayed for week this time from Sept. 27 to October 4. This time we experienced that some of the staff were either not trained properly or should not have been hired. Some of the cleaning staff did not leave the proper amount of towels and took our unused shampoo, conditioner, and soaps that we had saved to take home. The water pressure in the sink was very low but that was taken care of when we mentioned it to the front desk. The room was adequate as was the location. Weekend evening front desk person was rude and untrained for handling problem situations. We returned from a long day out to find that our room door had been left ajar. Fortunately, nothing had been taken but the weekend evening front desk girl could only ask what day we had checked in. Next night we wanted to have a wake up call for the next morning and she said she was busy on a phone call in the back room. All of these things made for a very disappointing experience. The day time regular front desk person was very friendly and knowledgable so we do know that things could have been better.

  • Stayed September 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan City
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 1, 2012

Last minute our daughter asked us to come up the night before her game and we got a room at the Baymont. The hotel was easy to find, our room was large and comfortable. Breakfast was good. The only negative would be if we all wanted to shower, there would not have been enough towels. But as it was we were fine.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank Deb C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MARIETTA
1 review
Reviewed September 27, 2012

other than having to wait for a room to be cleaned to check in, the facility was more than expected.

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank STEVEN B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault Sainte Marie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 25, 2012

We'er stay at this hotel overtime we go to grand rapids the rooms are always clean and stuff has always been friendly and very helpful

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
1 Thank Jackie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BETTENDORF
1 review
Reviewed September 25, 2012

This is a clean, quiet, comfortable hotel. The staff was efficient and nice. We were surprised how quiet it was, given it was the weekend.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank DAWN W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SARNIA
1 review
Reviewed September 24, 2012

The location and price was good. Easy to get to downtown. Breakfast was typical.
Problem was that our room was not made up after our first of two nights. We left the room about 9:15 AM and arrived back at around 4:30. Everything in the room was exactly as we left it. Called front desk and was informed there was a housekeeping person nearby and they would contact them. No apology for the problem. The lady arrived in oabout 10 minutes. She left new towels and cleaned the bathroom, and although I said new bed linens were not necessary did not even make the bed or vacuum.

  • Stayed September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Baymont Inn & Suites

Helpful?
Thank BRIAN M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn & Suites Grand Rapids Airport

Property: Baymont Inn & Suites Grand Rapids Airport
Address: 2873 Kraft Ave SE, Grand Rapids, MI 49512-2019
Phone Number:
Location: United States > Michigan > Kent County > Grand Rapids
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Best Value Hotel in Grand Rapids
Price Range (Based on Average Rates): $
Hotel Class:2 star — Baymont Inn & Suites Grand Rapids Airport 2*
Number of rooms: 99
Reservation Options:
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Also Known As:
Baymont Inn Grand Rapids
Grand Rapids Baymont Inn

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