My husband and I have been going to Louis Benton for over 9 years for special occasions such as birthdays and anniversaries. We have always been extremely satisfied with the service and the food. Unfortunately, this year the food was mediocre at best. I know that the restaurant is under new ownership and they have made some changes. They took the best tasting cold spinach dip off the menu and replaced it with a hot spinach dip that you can get at any TGI Friday's or Applebee's. I had the red snapper and it was dry and pretty tasteless except for the spices on the very top which were pretty much just hot not flavorful. My husband had the Roquefurt Steak Pasta, the pasta was bland and there wasn't much sauce on it at all.
Our service started out good but then began to get very slow. Two tables that came in after us received their entree's before us. We ordered our dessert to go and it seemed that the waiter forgot it so we were just going to leave without it after waiting 10 min. One of the hosts chased us down as we were leaving and said the waiter had remembered our dessert and gave it to us.
We had ordered the cheesecake and when we ate it later we found it tasted like cardboard and we ended up throwing it away.
I am a little sad at these negative changes as this was sort of "our special place" and I don't think we will return. This is a higher end restaurant so you expect higher quality service/food.