I reserved a room online and had a confirmation code. When I got to the hotel, the staff argued with me stating that their rates went up and they could not honor the price I agreed to pay in my reservation. What is the point of making a reservation if they can change the price after you have driven 500 miles to stay there. Finally, a manager was called and she fixed it, but not until after I was already upset and the rude hotel staff made my greeting unbearable.
I understand this is a cheap hotel and did not expect much, but the non-smoking room wreaked like cigarettes. The bedding, inclduing comforter, blanket and sheets all had holes and stains on them. Worst of all, the air conditioner did not work. It was 90 degrees outside and I would have been coller out there than I was in the room. I barely slept because of the heat of the room, but based on my earlier experience with the staff was not about to complain.
Finally, I had a reservation for a Queen bed and got two doubles. So all in all, I did not even get what I paid for and had a miserable stay.
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