We had a poolside room. We could not shut out the light from the Castaway Bay area (the drapes did not come down far enough). The rules in the hotel room said that the Castaway Bay area had to be vacated by 11 p.m. but people were out there laughing & talking until 12:30 a.m. My granddaughter & I could not get to sleep, very noisy. The bathroom had mold on the ceiling because there wasn't any ceiling fan. I would not recommend a pool-side room. My granddaughter left her IPod charger in the room. I called the motel about it, was put on hold several times. Nicole said she would call me back. She did not. I called again 1 1/2 hours later & she said she just found out that it wasn't there. No call back - poor customer service.
- Official Description (provided by the hotel):
- Ramada Plaza of Grand Rapids is currently undergoing a complete remodel of guest rooms, common areas, breakfast areas, meeting rooms, and pool areas. Construction will be ongoing until July 2017. We are sorry for any inconvenience this may cause. Please call the hotel directly for the most up to date information. Thank you for your patience and understanding. ... more less
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- Also Known As:
- Ramada Plaza Grand Rapids Hotel Grand Rapids
- Ramada Grand Rapids
- Grand Rapids Ramada