We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Handicapped Room on 3rd floor ... Hope there is no fire and can't use the evaluator!!!!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
BEST WESTERN Beacon Inn
Ranked #1 of 6 Hotels in Grand Haven
Certificate of Excellence
Braidwood, Illinois, Usa
1 review
“Handicapped Room on 3rd floor ... Hope there is no fire and can't use the evaluator!!!!”
2 of 5 bubbles Reviewed April 4, 2013

Wow where do I begin ... Well a member of my family is diabetic and uses insulin. This hotel does not have any fridges or microwaves in the room at all. I called and asked and they said no but offered to put our insulin in their fridge in the office.

I'm sorry that does not cut it in my book mini fridges and microwaves are an expectation of a hotel guest and anyone running an establishment that doesn't feel so is a complete utter fool.

Oh yeah handicapped sometimes are wheel chaired bound and they don't use stairs period!! The idiot that puts a roll-in shower on the 3rd floor for a handicapped room has to assume at some pint in time the evaluator won't work and the person can't get down without the evaluator. Guess the guest better there is never no fire or they'll most likely perish due to what, oh that would be stupidity!!!!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MikeF165
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeaconInn, General Manager at BEST WESTERN Beacon Inn, responded to this review, April 24, 2013
Thank you for taking the time to write a review after your recent stay. All of our handicapped rooms meet the requirements of the ADA. We have tried to have many different room types available as handicapped rooms because every traveler has different needs. We also have handicapped rooms on more than one level, as some travelers prefer to be on higher floors because they tend to be quieter. We do have rooms with mini refrigerators and microwaves but, as you have mentioned, not every room has them. Thank you again for completing the survey as we take all suggestions under consideration.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

394 reviews from our community

Traveler rating
    207
    132
    39
    14
    2
See reviews for
175
111
10
42
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Fruitport, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 25, 2013

We had family coming in for a wake and needed a comfortable roomy place to greet and relax with relatives arriving from all over. The staff was great, helping us with items and suggestions to assist us. The rooms were amazingly clean and well appointed with all the amenities. The breakfasts were the usual fare but plentiful and filling and the dinning area was very comfortable! We also rented it for the evening after we came from the wake and it was perfect for the family to relax in. I especially loved having an indoor pool and hot tub, with a view from the dinning area, to relax in after an emotional afternoon. Thanks again to the staff for all their help I definitely would stay here again!

Room Tip: Some rooms apparently have Jacuzzi tubs, that might be fun! We had a suite on the first floor facing...
See more room tips
  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ncpusami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeaconInn, General Manager at BEST WESTERN Beacon Inn, responded to this review, March 12, 2013
Thank you for taking the time to review our hotel. I am very happy to hear how helpful our staff was during this difficult time and that you were able to enjoy some quality family time together. The meeting room is a nice place for family gatherings and is centrally located so that the children can enjoy the pool and the adults can keep an eye on them. It is so nice to hear you had such a clean and comfortable stay and we look forward to seeing you and your family in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fruitland Park, Florida
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 23, 2013

This is a very nice Best Western. The rooms are clean, the staff is pleasant, the pool and hot tub are lovely. In addition, this property is centrally located. When visiting Grand Haven, this is the place to stay.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank C W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeaconInn, General Manager at BEST WESTERN Beacon Inn, responded to this review, March 12, 2013
Thank you so much for taking the time to tell others of your wonderful stay with us. We are located on US-31 and minutes from the downtown area and Grand Haven State Park. We hope to see you on your next visit to the Grand Haven area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Indiana, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 30, 2012

This hotel is the cleanest hotel I have ever stayed in! I know that my not seem like a lot coming from most people who stay in a very few hotels a year. However, I stay in over 150 hotels a year, because I'm a pilot. The front desk staff was very courteous. Also it is in a prime location close to downtown and surrounded by numerous amenities. I would highly recommend staying here if your headed to Grand Haven.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jperrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeaconInn, General Manager at BEST WESTERN Beacon Inn, responded to this review, January 10, 2013
Thank you so much for taking the time out of your busy travel schedule. What a great compliment coming from someone who "lives" in hotels. We work really hard to make sure every guest has a clean a comfortable room.

We can't wait to see you on your next trip to the Grand Haven area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
ada
1 review
4 of 5 bubbles Reviewed November 22, 2012

The staff was friendly and the rooms were clean and pleasant.
The breakfast area was pleasant and there was plenty of food.
My husband was disappointed the pool and hot tub were not open the hours
that were advertised.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank CATHERINE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeaconInn, General Manager at BEST WESTERN Beacon Inn, responded to this review, November 30, 2012
Thank you for taking the time to rate our hotel. We are happy to hear you had a comfortable stay. Our pool is open daily from 8am-10pm for everyone and from 10pm-11pm for adults only. During the adults only time the lights are turned down but the pool is open.

We hope to see you on your next trip to the Grand Haven area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Grand Haven
0.1 mi away
Baymont Inn & Suites Grand Haven
0.3 mi away
Rodeway Inn
Rodeway Inn
#3 of 6 in Grand Haven
3.5 of 5 bubbles 128 reviews
17.1 mi away
Hampton Inn Holland
Hampton Inn Holland
#1 of 18 in Holland
4.5 of 5 bubbles 786 reviews
Show Prices
Show Prices
Show Prices
13.5 mi away
Shoreline Inn & Conference Center, an Ascend Hotel Collection Member
8.4 mi away
Baymont Inn & Suites Muskegon
7.0 mi away
Fairfield Inn & Suites Muskegon Norton Shores
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN Beacon Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Beacon Inn

Property: BEST WESTERN Beacon Inn
Address: 1525 S Beacon Blvd, Grand Haven, MI 49417-2612
Phone Number:
Location: United States > Michigan > Ottawa County > Grand Haven
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Grand Haven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Beacon Inn 2.5*
Number of rooms: 104
Official Description (provided by the hotel):
The Best Western Beacon Inn is located in picturesque Grand Haven, MI. We're only a mile and a half from award winning beaches. We offer rooms with both interior and exterior entrances, and either two queen or one king bed per room. All of our spacious rooms have iron, hairdryer, coffee and a 40 inch flat screen HDTV. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Hotwire, Priceline, Travelocity, Orbitz, Cancelon, TripOnline SA and HotelQuickly so you can book your BEST WESTERN Beacon Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Beacon Hotel Grand Haven
Best Western Grand Haven
Grand Haven Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing