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“view only”
Review of Bil-mar Restaurant

Bil-mar Restaurant
Ranked #75 of 104 Restaurants in Grand Haven
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Families with children, Scenic view
Dining options: Dinner, Lunch, Full Bar, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Laura, Ohio
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“view only”
Reviewed June 28, 2014

the food was sooo overpriced! And not good! Would not go here again, but all that to say, the view was AMAZING!!! Maybe stop in for a drink next time, eat somewhere else!

  • Visited June 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Janey M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Owner at Bil-mar Restaurant, responded to this review, July 18, 2014
We want our customer to leave feeling fully satisfied with their dining experience, Janey. While I'm thrilled that you loved our view, and recommend drinks at the bar, it's a shame we missed the mark for you on your meal. Our kitchen uses nothing but the the best ingredients, so I'm sorry you were not able to taste the freshness in your dish. I hope you'll consider giving us another chance to cook you a meal equally as amazing as our view.

Hope to see you again soon,
The Bil-Mar Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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175 reviews from our community

Visitor rating
    37
    36
    30
    35
    37
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Kalamazoo, Michigan
Level Contributor
5 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Drinks only”
Reviewed June 1, 2014

There are only two reasons to go to the Bil-Mar, the view/location on the beach and drinks. Eating here would be a mistake. The popcorn is Ok. Look...where else can you sit on a deck on the beach and enjoy a cold one unless you own a beach house (which I don't). We visit Grand Haven from Kalamazoo at least 6 times a year and everytime it is for one thing, drinks at the Bil-Mar.

I have lived in Michigan my whole life (57yrs) and have yet to find any place up and down the west coast where you can do this.

By all means go, enjoy the sun, sand and sunset...just grab a bite somewhere else before you go:)

  • Visited May 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Owner at Bil-mar Restaurant, responded to this review, June 6, 2014
Thanks for the five stars, David, and we're delighted that you're a loyal regular. We do hope you'll decide to give our food another try sometime soon, as we're sure we can impress you. We look forward to welcoming you back!

Best,
The Bil-Mar Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canton, Ohio
Level Contributor
30 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Excellent View of Lake Michigan and Great Food”
Reviewed May 21, 2014

This is always a favorite when we visit Grand Haven. The food is rather expensive, but it is a good experience and definitely worth while. It is a great place to visit for special occasions because it is always memorable!

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank TravelerAdvisor43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Owner at Bil-mar Restaurant, responded to this review, May 25, 2014
We love being your favorite! Thanks so much for the wonderful review, and for your loyalty. We hope to continue serving you delicious, fresh food with an incredible view for many years to come.

Best,
The Bil-Mar Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Haven, Michigan
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“HORRIBLE, EXCEPT FOR THE VIEW”
Reviewed March 22, 2014

The last time I was here was over a year ago and it was not good. The coffee was lukewarm and they must not have had a microwave to heat it up because after asking them to bring hot coffee 3 or 4 times, it was just as cold as the first time. The service was poor even though it was not busy for lunch and it took forever to get our food. The food was mediocre. The pink upholstered chairs were filthy. Fast forward to this Friday. Since this used to be my favorite restaurant, we thought we'd try it again when some friends were coming from out of town and wanted to see the lake with the ice on it. Big mistake! The first thing I noticed was that the pink upholstered chair are still as stained and filthy as they were a year and a half ago. They have never cleaned them. There were a total of 16 people in the place and it tool over an hour for us to get our food. The food portions were miniscule and looked more like child portions. I ordered the ham and cheese omelet and it looked like it was deep fried. How can you mess this up? IHOP looks like a gourmet restaurant compared to this. Two of us had coffee, which was still not hot. Must be they never fixed that problem either. I asked for cream and sugar and only got sugar, so I had to wait for the cream. By that time the coffee was pretty cold. No, I did not ask for it to be reheated because they haven't solved that issue from 1 1/2 years ago. My husband had to use the restroom during dinner and the toilet was being snaked so he had to use the women's restroom with a guard by the door. They couldn't schedule this before the lunch "crowd" came? We live about a mile from the Bilmar but the next time we want to have lunch overlooking the lake we will get takeout, park at the City Beach and eat in the car. We will no longer recommend the Bilmar and will not be returning.

  • Visited March 2014
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
5 Thank gk333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grand Haven, Michigan
Level Contributor
33 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 22 helpful votes
“great view BUT not much else”
Reviewed March 4, 2014

The view of Lake Michigan is terrific, especially if you can snag a table close to a window. BUT, the food is little more than re-heated GFS fare.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank traveler46321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Howard M, Owner at Bil-mar Restaurant, responded to this review, May 10, 2014
We take great pride in the quality of our ingredients and the preparation of our food, and we're truly sorry to hear that you were disappointed with your meal. We hope you spoke up to your server, as we'd never want you leaving hungry or unsatisfied! Please come in again so that we can work to improve our standing with you and earn back a few stars -- we're confident we can offer a delicious meal to match the view!

Best,
The Bil-Mar Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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