The Homestead is beautifully situated on more than 700 acres , much of it on a high bluff commanding stunning views of Lake Michigan. Unfortunately, not all of their accommodations are up to the.setting. We found our suite's promised lake view was a sliver of water through the trees, and the rooms were shabby. Worse, our beds felt like the mattresses dated back to the resort's origins about ninety years ago. We offered to pay more for better accommodations and changed to a nicer suite with a great view, but still with terrible beds. Service was hit or miss. The staff with whom we interacted were pleasant and helpful but there weren't nearly enough of them and there seemed to be little supervision. At lunch we saw a couple wait nearly an hour for their bill, only to be told that cash was not accepted. We waited forty minutes for our bill. Management evidently is aware of this problem, as there were billboards even many miles away advertising for employees, In summary, a great location close to Glen Arbor, Leland and other towns, a wonderful lakeside setting, outdated rooms, and badly understaffed. All this for top dollar.
- Also Known As:
- The Homestead Hotel Glen Arbor
- Homestead Glen Arbor
- Homestead Hotel Glen Arbor
- The Homestead Michigan/Glen Arbor