This was our first kayaking experience, 2 adults & 3 kids. The customer service was excellent, very friendly & tried to find the best possible kayaking option for a family on a budget. The River also supplied free fishing nets for the kids & we actually caught a fish in it. My son had broke his, the man working at the River noticed this when we got back & replaced it without us asking. The trip on the Crystal River was amazing and surprisingly easy with 3 young kids. I will definitely visit The River the next time I visit Glen Arbor.