I travel a lot for business and always stay at Choice Hotels, whenever possible. The Econolodge is on the low end (price) of the Choice Hotel chain. We stayed at this Econolodge as we needed a place to stay on our way up and back to/from Mackinac City for vacation. We stayed at this hotel twice in one week, on two separate occasions.
FIRST STAY: For our first visit, at first appearance the hotel room (suite) seemed fine. However, when I picked up the beds (recline into the wall) I noticed tons of dirt, food, grime, and even a child’s toy and a pair of baby socks. Also, I noticed that the bedding on the bed I slept in had a rip of about 2 feet long, which had been placed at my feet. This wasn't the end of the world for us, but we did notice. The staff seemed nice and we were fine with the accommodations, as the room was very cheap (6,000 reward points), so we decided to come back again as it wasn't the unbearable for the price.
SECOND STAY: On our second stay, we went to check in and found out that the hotel had checked someone else in under my name (and apparently using my rewards points)! As we had kids with us and desperately needed the one suite at the hotel which we had reserved in advance, the room with two double beds was not going to work. I asked about what they could do, and without hesitation kicked out the patrons who they had checked into our room! The manager then came over and apologized and said that he had "a couple of meatheads" working for him.
BREAKFAST: The next morning, we got to breakfast about 15 minutes before it closed. They were out of everything. It seemed they were rationing everything from the cream cheese (which was out) to the spoons (which were out). We then poured milk on the last of our children’s special allergy free cereal to find out that the mild was sour. When we told the manager the milk was sour, he argued with us but eventually brought fresh milk. We then asked him why they were out of everything and he said that breakfast had closed 10 minutes ago (when it was only 2 minutes after the closing and they had been out of everything since we got there).
I have stayed in many hotels over the last year (about 75) and this was by far the WORST hotel I have ever been at.
- Official Description (provided by the hotel):
- The Royal Crest Motel in conveniently located in Gaylord, Michigan and just four miles from Otsego Lake State Park, Otsego Memorial Hospital, Big Buck Brewery and Steakhouse, Pigeon River State Forest, Call of the Wild and Bavarian Falls Park. Our motel amenities include an indoor heated pool, free continental breakfast, free wireless high-speed Internet access and free local calls. All guest rooms include hair dryers, irons and ironing boards. Some of our rooms also feature microwaves, refrigerators and sofa sleepers. This is a pet-friendly hotel! ... more less
- Reservation Options:
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- Also Known As:
- Royal Crest Hotel