We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent All Around Resort”
Review of Treetops Resort

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Treetops Resort
Ranked #5 of 15 Hotels in Gaylord
Reviewed March 24, 2014

Spent weekend at Treetops for a convention. The Lodge rooms are very spacious, clean. There is a jacuzzi in each room. The outdoor pool/hot tub was wonderful. Shuttle is provided all day to all the facilities. Employees and shuttle drivers were helpful and pleasant. Very relaxing and just a great experience.

Room Tip: Lodge facilities are much larger and well kept.
See more room tips
  • Stayed: March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank legalsec_81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded March 25, 2014

It is outstanding to be recognized a great place to hold a convention! We have a variety of meeting room space, which allows us to hold groups of many sizes. It is exciting to hear that all the staff members you encountered gave you great service during your stay with us. We look forward to having your group back next year.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (521)
Traveler rating
Traveler type
Time of year
Language

289 - 295 of 521 reviews

Reviewed March 13, 2014

we had a wonderful time at the resort we took our daughter and her friends and our 2 year old grand daughter, we stayed in a king room and a queen room at the lodge. the rooms were excellent. the staff was exceptional! we especially liked the young men working the tubing slopes!!! very nice young men. it is so nice to see young people so friendly and helpful to an old lady!!! lol definitely be back!

Room Tip: love any of the rooms at the lodge, lower level rooms are close to pool and hot tub!
See more room tips
  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank darlene e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded March 19, 2014

It is always a pleasure to hear when guests thoroughly enjoy our resort! We are excited to hear that all the staff you encountered not only met your expectations, but exceeded them. We do look forward to serving you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2014

We stayed one night at the Lodge. The room was beautiful. Very spacious with microwave, fridge and coffee maker. We just got the free coffee from the machine in the foyer though. The bathroom was spacious as well. The staff was friendly everywhere we went. The restaurants there were very nice. The indoor/outdoor pool and the two hot tubs were great as well. We had a very nice stay.
The ski hill was nice for a leisurely day, beginners or family.
I had pictures of the room but seem unable to add it to this review at this time. We had a room with two Queen beds. There was room for a couch (sitting area). The sink and coat area were outside the bathroom which had a huge tub.

  • Stayed: March 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kayaksup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded March 13, 2014

It is great to hear that you enjoyed our accommodations during your 1-night stay along with the pool areas and ski hills! Also hearing that the staff was enjoyable and comforting while you were on property shows that our customers experience is a top priority. Thanks again and we hope to see you back on property in the near future!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 5, 2014

A great weekend ski trip. Six of us stayed in the lodge and were very comfortable. The outdoor hot tub was the perfect wind down after 8 hours on the slopes. The attendants on the tubing hill were great, they really seemed to enjoy helping us, and made the tubing even more fun but safe.

  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank StevieD497
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded March 7, 2014

It is great to hear that you and your family enjoyed your time with us! We are glad to hear that you took advantage of our ski hills and tubing along with the amenities that our hotel offers. Maybe next time you can try our Cross country skiing, sleigh rides, or ice skating. We do look forward to serving you again in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 26, 2014

Stayed at Treetops Feb 15-17 for quick honeymoon. Our room was a king deluxe in the Lodge building. The room was very clean and spacious. For being President's Weekend, we did not notice any noise whatsoever. The staff were very friendly and accommodating. It is apparent that their training is exceptional. The skiing was great, the hills maintained thoroughly, and ski patrol present. I would definately recommend staying here with kids. The skiing is very nice for beginner to intermediate. I didn't see the extreme tubing area, but I heard from patrons that they enjoyed it very much. The sports bar was great with many craft beer choices, fun ice bar outside, firepit. The indoor/outdoor pool was clean as well as the hot tub. We enjoyed the fitness area, dry and steam saunas as well. Looking forward to going back, hopefully soon!!

Room Tip: We stayed at the Lodge building which housed the fitness area and spa/salon. I did not see the Inn...
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jean F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded February 27, 2014

Thank you for sharing your experience here at Treetops! We pride ourselves on our great customer service and after reading your comments it sounds like our staff is excelling. Maybe on your next trip here you can try our extreme tubing, ice skating, or our sleigh rides. We do look forward to seeing you on your return trip!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014 via mobile

I've played golf at treetops several times and went up this weekend to try the winter activities. Outdoors are great and staff was friendly but our room at the Inn was terrible! Paint kept falling off the ceiling, bathroom and shower were in need of updating and the bed was terrible! The noise level of the people walking in the room above us was loud! I was very disappointed and had hoped the accommodations were at least decent I would have loved to come back and stayed on site for golf. No way I will stay on site again!

Stayed: February 2014, traveled as a couple
1  Thank runningthrucities
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded February 26, 2014

We apologize that your stay at Treetops Resort was less than exemplary. Please know that we are in the beginning stages of updating all rooms on property. Though this is not an overnight fix, it is something that we are making a true effort to improve.
Your comments and suggestions are greatly appreciated as it lets us know where our problem areas are so that we can address them accordingly. Please feel free to contact me at the information below if you would like to discuss your stay further.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2014

Everything was wonderful! Check in took 2 minutes. The staff was great at the restaurants, ski hills, instructors and hotel staff was great too. This was my first time skiing in almost 10 years and the first time for my 4 and 6 year old kids. The hills at Treetops are nicely groomed and provided a great place to learn to ski. The instructors were awesome and my kids both learned in a day. There are plenty of easy hills for the kids to practice on and were nice hills for me too. This is not a great place if you are a really great skier looking for a challenge. Eventually we'll out grow this place, but not for many years.
The rooms are a little dated, but nice enough.
The pool and hot tub in the Inn are nice enough. The jets didn't work in the hot tub, but it was really warm. The kids had a great time in the pool.
Food at the sports bar was good. The breakfast at Legends on the Hill was really good. It was pricey, but we had breakfast included in our room, so it was fine.
We already made plans to go back next winter.

Room Tip: Odd number rooms in the Inn have a nice private view of hills. The even side rooms face the parking...
See more room tips
  • Stayed: February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Michigander248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TreetopsResort, Guest Relations Manager at Treetops Resort, responded to this reviewResponded February 26, 2014

It is great to hear that you had an awesome experience while on our property! Your input is greatly appreciated and is noted. We are starting to update our rooms on property and your suggestions let us know where to start. We look forward to seeing you on your next trip to our property!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Gaylord hotels
4.7 mi away
Baymont Inn & Suites Gaylord
4.9 mi away
Hampton Inn Gaylord
Hampton Inn Gaylord
#1 of 15 in Gaylord
501 reviews
4.7 mi away
Fairfield Inn & Suites Gaylord
Show Prices
Show Prices
Show Prices
4.8 mi away
Quality Inn
Quality Inn
#11 of 15 in Gaylord
188 reviews
5.1 mi away
Holiday Inn Express Gaylord
11.9 mi away
Waters Inn
Waters Inn
#2 of 15 in Gaylord
185 reviews
Show Prices
Show Prices
Show Prices

Been to Treetops Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Treetops Resort

Address: 3962 Wilkinson Rd, Gaylord, MI 49735-9800
Phone Number:
Location: United States > Michigan > Otsego County > Gaylord
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Ski-In / Ski-Out Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 15 Hotels in Gaylord
Price Range: $108 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Treetops Resort 3*
Number of rooms: 238
Official Description (provided by the hotel):
Spectacular golf, world-class instruction, spa, downhill skiing, snowmobiling, meetings and fairytale weddings are just some of the reasons people visit Treetops Resort & Spa. Let's start with golf, Treetops is truly the Midwest's "Must Play" resort and arguably the best collection of golf anywhere in the country. Our awards and accolades from the nation's top golf and travel publications seem to agree. Treetops is home to 81 holes of championship golf and features five distinctly different courses by renowned designers Robert Trent Jones, Sr., Tom Fazio and Rick Smith. Dramatic views, contours and rolling terrain provide a beautiful setting for world-class golf. The Masterpiece Course was Robert Trent Jones, Sr.'S final design in Michigan and is truly a masterpiece. In his own words, Jones claimed it his crowning glory. The course is located at the headwaters of the Pigeon River and takes full advantage of natural valleys, ravines and broad plains. The signature sixth hole features a 120' vertical drop and a panoramic view of the Pigeon River Valley. Dine Like a Champion, Party Like a Rock Star! Enjoy a hearty backwoods breakfast, great food, fine wines and good times, in a casually quaint atmosphere with spectacular views. Rich beginnings, succulent entrees and signature desserts are the perfect complement to a great day on the course or the slopes. Nightlife also abounds too with live entertainment and a sports bar with a massive collection of the world's favorite brews. Enjoy your favorite team on a host of flat screen TV's or create your own action on one of our pool tables or relax and take in the spectacular star show in the sky as you cozy up to our fire pit. Sleep Like a Bear Treetops Resort features 238 guest rooms, including standard and deluxe hotel rooms and two and three bedroom condominiums. Nearly every room takes advantage of our majestic setting and offers sweeping vistas of ski hills, golf courses, pristine woods or wetlands. Wake up refreshed as a bear in springtime, ready to do it again, for with five courses, 23 runs and the vast beauty of the Michigan wilderness surround you, you'll never get bored. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cancelon, Hotwire, Hotels.com and Orbitz so you can book your Treetops Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Treetops Hotel Gaylord
Treetops Resort Gaylord

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing