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“Spring Break Spectacular! - Part one!”

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Zehnder's Splash Village Hotel & Waterpark
Ranked #3 of 8 Hotels in Frankenmuth
Certificate of Excellence
Johannesburg, Michigan
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Spring Break Spectacular! - Part one!”
4 of 5 bubbles Reviewed April 1, 2014

Visiting over spring break - so far so good! Love the park AND the room. I was expecting to get some German heritage involved in our stay, just because of Frankenmuth's history and awesome town. The surrounding area is also very nice to visit with the kids, definitely a tourist town (I almost feel bad for the people that live here, they have to deal with us all the time LOL!).
The kids are LOVING the park, the large bucket on the side is probably the biggest hit for them. They even said that if showers were like that they'd take a lot more.
Everybody we have encountered has been very nice. Some of the lifeguards might seem a little "over-protecting" but I would rather have over-protection than under-protection.
So far, so great! Definitely recommend!! We are on our way to the Soaring Eagle Waterpark next! Even though some reviews seem negative, just because a few people have a bad experience doesn't mean EVERYBODY is going to.
So excited!
Spring Break ON!

Room Tip: Get the one with two floors! It is SO nice to be able to have a little "escape" from the k...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jessica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, April 3, 2014
Hello, thank you so much for the positive review! We are so happy to hear that you and your family had such a great time. We really appreciate your business and look forward to seeing you again soon.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,023 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • Portuguese first
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English first
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed March 30, 2014

We brought our 2 boys for a night over spring break. They had a spectacular time! The price is fair, the rooms are nice, and everyone is friendly and helpful. We'll Definitely be back and can't wait for the additions to be completed

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arae0032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, April 3, 2014
Hello, thank you so much for the positive review! We are so happy to hear that you and your family had such a great time. We really appreciate your business and look forward to seeing you again soon.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Michigan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed March 26, 2014

This was our first visit as a family to Zehnder's and we had a great time. The splash village is very appropriate for families with small children (our son is 3). I would imagine older children might get bored because it is on the smaller side with three water slides. But for the 8 and under crowd it is great! The splash village was clean, the lifeguards were friendly, and there were lots of clean towels. The front desk staff was very friendly as well.

My only "complaints" would be the hallways are noisy--which is to be expected since there are so many kids. Not sure what could be done about that other than maybe posting "quiet" hours or having an all "quiet" floor. The rooms are average, but clean. I also think the on-site dining is lacking, however with other restaurants so close by it really isn't too much of an issue.

Overall, we are excited to return and I would recommend this property to families with small children.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bluestlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, April 3, 2014
Hello, thank you so much for your valuable feedback. We are always looking for new ways to increase value for all ages and will definately keep your feedback in mind. Thanks again!

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 bubbles Reviewed March 24, 2014

I would like to see more room to hang wet towels swimsuits in the room. Stayed in a double suite and there wasn't anywhere to hang things up in our potion of the room. Overall a great place place for young kids to play!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jwalling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, April 3, 2014
Hello, thank you so much for your valuable feedback. We are constantly looking for new ways to increase value for all of our valued guests and will definitely keep your feedback in mind. We do provide a clothesline in the bathroom of each of our rooms for hanging up wet bathing suits and bathing towels. Thanks again!

Sincerely,
Doug Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, Mississippi
1 review
4 of 5 bubbles Reviewed March 24, 2014

At the check in . They were very friendly and helpful. The room was clean .The water park is small but still lots of fun. It's well maintained and staffed. The biggest problem is that our room was a long walk to the water park so a walk back with wet shivering kids . The room came with pizza and breakfast buffet. The pizza was not so good but the breakfast was really good. Also came with dinner at zenders . That's always good. Overall it was a bargain but don't expect it to be like great wolf lodge. .

Room Tip: Ask for a room closer to the water park.
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, April 3, 2014
Hello, thank you for taking the time to leave your feedback on Zehnder's Splash Village Hotel & Waterpark. We are glad you and your family had a good time at our facility and we hope to see you again sometime in the future.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ingersoll, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed March 21, 2014

We have been visiting zehnders splash village for the past 6 years and have yet to be disappointed! Last year,2013, we went for two nights over March break and thought that was the best stay we had yet, but this year, 2014, we returned for 2 nights and were absolutely impressed with the service and accommodations!

Our daughter has a autism spectrum disorder and finds it very difficult to concentrate on noises while in the water park. When we arrived I explained our situation and concern to the head lifeguard. He was so compassionate and kind towards us. Within minutes all the lifeguards had been made aware of our little girls presence and were immediately using the sign language and hand gestures we had suggested to use to help communicate with her and explain rules. Everyone seemed to have an extra "eye" out for her and our whole family was greeted with smiles and "updates" of our daughters progress and whereabouts within the waterparks every time we came into contact with a lifeguard. We felt so safe and accepted while having a blast in the waterpark! Our accommodations were great and all the housekeeping and front desk staff were so friendly.

We thank you Zehnders for a wonderful march break. We tell everyone about our amazing experiences we have had at the waterpark and wish you the best of luck with your new addition coming! We will see you next year again!

Room Tip: Family suite has a great space beside beds with a pull out couch fireplace and tv
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angela V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, March 22, 2014
Hello, thank you so much for the positive review! We are so happy to hear that you and your family had such a great time. We really appreciate your business and look forward to seeing you again soon.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kitchener
Level Contributor
39 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed March 15, 2014

Took our family - kids ages almost 5 and 8 year to Zehnders. We did a 2 night stay with breakfast and dinner package. It was March Break for Ontario school kids. The resort was busy but not crazy.

Check in was fast and friendly. We had 2nd floor room at the back of the building. The sliding doors overlooked the new aqua construction. Noise was not an issue. Stairs and elevators were conveniently located. The regular swimming pool was close by.
2 regular beds - both comfy - decent linens. Bathroom and little kitchen nook. Well appointed and clean.

The waterpark itself was fine. Our kids really enjoyed it. Our 8 year old loved the fact she could ride the 2 big slides by herself - no line ups. She loved the lily pads and the basket ball nets in the pools. Our almost 5 year old loved the waterpark too as he could go down size appropriates slides, swim in 2 feet of water, hop in a hot tub and play in a splash pad - all by himself. Lots of friendly life guards around. The park was very clean and well maintained.

Our package included buffet breakfast at Elf Hollow - it was fine - standard fare - scrambled eggs/sausage/bacon/toast/fruit/granola etc. Package included a pizza and drink dinner at Elf Hollow - it was pretty good and convenient.

We also dined at Zehnders and had the family chicken dinner - service and food was excellent.

The kids spent a little time at the arcade - this is an area that could use a little beefing up with newer games and such.

The waterpark as it stands today is just fine for kids who are ages 10 and under. If your kids are older or if you have taken your kids to Great Wolf, Fallsview or a Kalahari type waterpark - I would wait till Zehnders get their new waterpark completed before coming here. From the looks of the drawings the new watepark will be awesome.

All in it cost us $600 for 3 days and 2 nights - accommodations and meals - we felt this was good value for our money.

Only 10 minutes to Birch Run outlet. Only a minute or so from downtown Frankenmuth.

We will go back to Zehnders once they get the new waterpark up and running - hopefully the pricing of packages and rooms will not go up to crazy Great Wolf levels.

  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank linesman10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zehnders, General Manager at Zehnder's Splash Village Hotel & Waterpark, responded to this review, March 22, 2014
Hello, thanks for taking the time to review Zehnder's Splash Village! We are glad to hear you and your family had a great time. We look forward to seeing you and your family again in the near future.

Sincerely,
Douglas Lemcke
General Manager of Zehnder's Splash Village Hotel & Waterpark
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Zehnder's Splash Village Hotel & Waterpark

Property: Zehnder's Splash Village Hotel & Waterpark
Address: 1365 South Main St, Frankenmuth, MI 48734
Phone Number:
Location: United States > Michigan > Frankenmuth
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Frankenmuth
Price Range (Based on Average Rates): $$
Number of rooms: 178
Official Description (provided by the hotel):
Zehnder's Splash Village Hotel and Waterpark offers 178 deluxe accommodations including 74 family suites. Enjoy over 50,000 sq. Ft. Of aquatic fun with our six-story family raft ride and super loop body slide; zero-entry activity pool with water geysers, water basketball and volleyball, Action River, Splash Landing play area, Dumping Bucket, Giggling Gorge and Perilous Plunge 4 story tube slides, relax in the Whimsical Whirl Hot Tub or just float along the Crooked Brook Creek Lazy River. For the landlubber have fun at our arcade or lunch at Elf hollow cafe or the Mushroom Grille. A towering 26-foot tree is a prominent feature in the hotel lobby with a large gas fireplace built into the trunk. Zehnder's Splash Village includes elves and fairies as part of the waterpark and hotel's overall theme. Complimentary shuttle service is available to Zehnder's Restaurant and The Fortress Golf Course. Come and join the fun today at one of Michigans top family destinations and Frankenmuth's largest and only indoor waterpark, Zehnder's Splash Village Frankenmuth, MI. ... more   less 
Also Known As:
Zehnder`s Splash Village Hotel And Waterpark
Zehnders Splash Village Frankenmuth
Zehnders Splash Village Hotel Waterpark

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