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Bavarian Inn Lodge
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Reviews (3,874)
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Reviewed November 18, 2013

We were having a great time during our annual girls weekend until we had to leave the pool area from 11:00-12:30 for pool cleaning. They also close them again from 8- 8:30 in the evening. We couldn't understand this. Also make sure you check out by 11:00. We went back from breakfast in their hotel only to have our room keys deactivated at 11:01.

Stayed: November 2013, traveled with friends
1  Thank Jodi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Engel, General Manager at Bavarian Inn Lodge, responded to this reviewResponded November 20, 2013

Dear Jodi C.,

THank you for taking the time to review your recent stay at the Lodge. I'm sorry that our policy of closing all pools at several day and evening times was a disappointment to you. All nine areas of water at the Lodge (4 pools; 3 whirlpools; & 2 water slides) are tested for water quality with the Health Department every week. We learned from the water park industry of the mid-day testing and rebalancing of chemicals. The pH level and chlorination levels are very important to be stable and we chose the check-out to lunch time as the least negative impact of adjusting pool chemicals. We have also learned that if you take a short early evening "bathroom break" for all pools (and again test chemicals and adjust) it is the optimal way of guaranteeing the cleanest and clearest water possible.

Regarding your room keys, there is no physical link between the Front Desk and the lock on guestroom doors. They door is programmed to deactivate a checking out key at noon. If your key deactivated at 11:01am, there is a time error in the specific lock. I am sorry that you were inconvenienced by this.

I hope the explanation at least provides the rationale behind our processes.

We hope you will consider returning in the near future!

Sincerely,

Jim Engel, C.O.O.
Bavarian Inn Lodge

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 18, 2013

We had our Honeymoon there and everything was wonderful! All the staff we encounted were attentive and polite with smiles on their faces which is not something I'm used to seeing! The The decore of the hotel is absolutely stunning and they maintain it beautifully! The room was clean, welcoming and comfortable. Could not ask for a more perfect getaway at such a great price! We will definitely be going back!

  • Stayed: November 2013
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Thank SassyDame33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Engel, General Manager at Bavarian Inn Lodge, responded to this reviewResponded November 21, 2013

Dear SassyDame33,

Congratulations on your new life together in Matrimony! We were pleased to be apart of your honeymoon and thank you kindly for your feedback on our staff. They make the Bavarian Inn Zehnder family and our leadership team proud every-day!

We hope to be apart of traditional visits to Frankenmuth in the future! Wishing you a Happy Thanksgiving!

Sincerely,

Jim Engel, C.O.O.
Bavarian Inn Lodge

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Reviewed November 18, 2013

Stayed here for 3 days and had a very pleasant stay. The registrar knew my name and remembered my hotel request...this I thought was a pleasant surprise. All the staff was very nice and always ready to offer a helping hand.

  • Stayed: November 2013, traveled on business
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Thank Rhea K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Engel, General Manager at Bavarian Inn Lodge, responded to this reviewResponded November 21, 2013

Dear Rhea K.,

Thank you for your recent attendance at the MDE conference. We were honored to host the conference and hope you would consider bringing your family back in the future when you don't have to work so hard! Our staff look forward to serving you again!

Sincerely,

Merry CHRISTmas!

Jim Engel, C.O.O.
Bavarian Inn Lodge

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Reviewed November 18, 2013

This is the second year we have been to Frankenmuth for widow weekend and stayed at the Bavarian Inn. We had a total of three room all of which were very comfortable and clean. Everyone we came in contact with was warm and friendly. I highly recommend this hotel to anyone staying in the area. We love the old world charm of the hotel as well. I am looking forward to next year and one of the girls in our party already reserved her room for next year.

  • Stayed: November 2013, traveled with friends
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Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Engel, General Manager at Bavarian Inn Lodge, responded to this reviewResponded November 21, 2013

Dear Sherry C.,

So glad you had a great DEER widow weekend! We love to be apart of a tradition... regardless of the reason. We did certainly have more ladies inhouse this last weekend than most other weekends. We hope to be part of your tradition for years to come!

Sincerely,

Jim Engel, C.O.O. - Serving Bavarian Inn Guests since 1977
Bavarian Inn Lodge

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Reviewed November 17, 2013

My family and I travel a lot to Frankenmuth on the holidays. Its a nice way to "get away" from the normal city life. All the stores to walk to and the restraurants to eat at. Very relaxing. The kids just love it. They love the pools and the new slides they added. We always get together and have the best times at the Bavarian inn lodge. We love all the castle shops and fudge shops. We always stay at least 2 nights to get the best effect of the trip. We will probably go up for the Chrismas holidays. They are the best place to go! The whole family loves it. We drive over 100 miles to get there, but it is worth it.

Room Tip: Get a room with a balcony. You can walk out and get fresh air and enjoy the view!
  • Stayed: October 2013, traveled with family
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Thank 736Linda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim_Engel, General Manager at Bavarian Inn Lodge, responded to this reviewResponded November 21, 2013

Dear Linda,

So happy to see that you enjoy the various Holiday Seasons at the Lodge. We just finished moving from Fall decorations to Christmas decorations in the main lobby today. it is beautiful. I love the Easter decor as well and hope to meet you in person when you visit the Lodge.

Thank you for sharing your thoughts on this site. So appreciated!

Sincerely,

Jim Engel C.O.O. on behalf of the Bavarian Inn Lodge Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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