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“One Night - No Better place”
Review of Holiday Inn Flint

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Holiday Inn Flint
Ranked #5 of 17 Hotels in Flint
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“One Night - No Better place”
Reviewed August 3, 2012

We left Birch Run heading back to Canada and stayed there. Very clean and welcoming .90+ degress outside. Room was large and AC worked excellent. J. Porters was a great place to eat and the hotel gave us 15% off if we ate there. Shawn gave excellent service , and food was perfect. Watched the Olympics and drank $2 beer. Would stay there again in a heart beat.
Thanx , John L

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JohnnyBear77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, August 6, 2012
Dear JohnnyBear77,

Thank you for your positive feedback! I'm so glad you enjoyed your visit to our hotel and it's our pleasure to offer you great Holiday Inn service. Thank you for noticing that our Holiday Inn hotel and J Porters restaurant is a great place for families to stay,play & eat when visiting the Flint area for shopping!

Thank you again for choosing to stay with us and for reviewing our hotel. We hope you will come back soon!

Randy and your friendly staff at the Holiday Inn Gateway Centre Flint, MI
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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191 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Toronto, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 25, 2012

Good:
Location is great, the lobby and facilities are clean and well cared for.


Bad:
Room was horribly damp, the air conditioning was on when we entered the room, a little humidity is fine but it was so damp the inside of the bed sheets were wet. We arrived at 2am so we just slept in the wet bed, on top of our own clothes to stay dry.


The hotel is clean, and options in the flint area are scarce, if not for the wet bed i would have given this 5 out of 5 however as this is an ongoing problem for this hotel I have to say its very irresponsible for management to not have their A/C units fixed.

Room Tip: Ask for a room that is DRY!
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  • Stayed July 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 27, 2012
Dear Dan K,

Thank you for taking the time to post a review about our hotel. Also, thank you for noticing that our facilities are cleaned & well cared for. Our associates take pride in the the way they keep our hotel clean and well maintained-I'll let them know that you appreciated their efforts.

I am so sorry to hear about the dampness of the room you stayed in and would like the opportunity to discuss this issue with you to get more information about the room you stayed in to help make sure this does not happen again. Please contact me at your convenience by calling me at (810) 232-5300. Aagain, thank you for your feedback and my sincerest apologies for your inconvenience. We hope you will consider staying with us again on your next visit to Flint, Michigan!

Sincerely,

Management & Staff of the Holiday Inn Gateway Centre
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1 review
Reviewed July 25, 2012

I can't say enough about the service at J Porters. Anderson provides great friendly service. He makes sure you are completely satisfied.
Hotel staff are wonderful also. They do make sure you are completely satisfied.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasonsmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 26, 2012
Dear Jasonsmi,

I'm Randy Richmond, general manager at the Holiday Inn Gateway Center Flint, MI. Thank you for your positive feedback! I'm so glad you enjoyed your visit to our hotel and it's our pleasure to offer you great Holiday Inn service. Thank you for noticing that our Holiday Inn hotel & J Porters restaurant is a great place for great service & great food as well!

I will make sure to pass along your comments to Anderson & the rest of our team.Thank you again for choosing to stay with us and for reviewing our hotel. We hope you will come back soon!

Randy and your friendly staff at the Holiday Inn Gateway Centre Flint, MI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Flint, Michigan
1 review
Reviewed July 25, 2012

Fabulous reunion, My family had a great time in Flint, MI. Great service during one of the hottest
weeks in Michigan. The staff was very nice and easy to talk with. Krista from sales was a God sent and I thank her for all of her assistance. Keep up the great service. Please continue updating the rooms to kept them modern & pleasing. Thank you again.

Room Tip: Corner suites are large and sunny.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Earline H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 26, 2012
Dear Earline H,

Thank you for your positive feedback and taking the time to write a review on our hotel. It was our pleasure to offer you great Holiday Inn service to you and the rest of the attendees of the Stevens Family Reunion! I have shared your comments with our management staff & associates and all of us look forward to providing more great service during your next family reunion!

Thank you for choosing to have your family reunion at our hotel & thank you again for reviewing us.

Management & Staff at the Holiday Inn Gateway Centre
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Level 4 Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 23, 2012

I definitely hope to get in here next time I'm in Flint. The restaurant was so good we ate there 3 days in a row! The hotel is beautifully kept, rooms are quiet, beds are so comfortable & the decor is modern & pleasing!

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DisnyFnatk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 26, 2012
Dear DisnyFnatk,

Thank you for your positive feedback! I'm so glad you enjoyed your visit to our hotel and it's our pleasure to offer you great Holiday Inn service. Thank you for noticing that our Holiday Inn hotel and J Porters restaurant is a great place for families to stay,play & eat!

Thank you again for choosing to stay with us and for reviewing our hotel. We hope you will come back soon!

Randy and your friendly staff at the Holiday Inn Gateway Centre Flint, MI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yellowknife, Canada
1 review
Reviewed July 15, 2012

Fabulous service with a great discount for Canadian Military. Anderson was a great bartender in the lounge!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TammyKrivda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 26, 2012
Dear TammyKrivda,

I'm Randy Richmond, general manager at the Holiday Inn Gateway Center Flint, MI. Thank you for your positive feedback! I'm so glad you enjoyed your visit to our hotel and it's our pleasure to offer you great Holiday Inn service. Thank you for noticing that our hotel is a great place for governement business people to stay & I will make sure to pass your compliment on to Anderson!

Thank you again for choosing to stay with us and for reviewing our hotel. We hope you will come back soon!

Randy and your friendly staff at the Holiday Inn Gateway Centre Flint, MI
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Level 5 Contributor
86 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed July 10, 2012

I was here one night for a business trip. This Holiday Inn is a convert from another brand and it has been upgraded but i am guessing going on 7-10 years ago at this point. There was nothing significantly wrong with the hotel in the same breathe there was noting particularly exciting about the hotel.

I was upgraded to a suite. It was large but it had a very odd configuration and one of the smallest bathrooms I have been in and definitely the smalles shower I have ever used. It was in a kiddie corner, it had no shelves tp place anything and I barely fit in. I left soap, shampoo, ect on the bathroom sink and reached out from the shower.

There was a large jacuzzi bath but it was in the actual room not the bathroom. the room had not built in closest so they had a stand up closest in a corner. The closest and most of the furniture was older.

I have stayed here several times and actually gotten upgraded the last time and that room had the same configuration as above. The hotel struggled on the service side this time but that has not been my experience in the past. My guess is I happened to show up shortly after a large group did and check in took a while.

The propertly is well lit and I always felt safe. There is a restaurant that is okay on property and there is a really good steak house across the street. I wish I could remember the name because it was really good.

Internet was free and fairly quick. They hotel has a pool and a gym and snack bar as well.

  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank P4620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
richmor0, General Manager at Holiday Inn Flint, responded to this review, July 26, 2012
Dear P4620,

Thank you for taking the time to post a review about our hotel and thank you for continuing to use our hotel for your travel needs when coming to the Flint area. I am so sorry that the service you received seemed to have slipped from your previous stays. I have discussed your comments with our management team and can assure you that our staff takes great pride in the service they provide & will do everything in their power to make sure that the service you receive during your next visit is the best in Flint!

Sincerely,

Staff & Management of the Holiday Inn Gateway Centre
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Flint

Property: Holiday Inn Flint
Address: 5353 Gateway Ctr, Flint, MI 48507-3980
Phone Number:
Location: United States > Michigan > Flint
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 17 Hotels in Flint
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Flint 3*
Number of rooms: 171
Official Description (provided by the hotel):
The Holiday Inn Gateway Centre, located near Grand Blanc is the place to be and be seen for business or pleasure. We are Genesee Counties only full service hotel featuring 171 guestrooms, on-site restaurant, heated indoor pool, fitness center, business center, free wireless Internet and video arcade room. J. Porters, our award winning American Bistro Steakhouse, features a family friendly, smoke-free environment that is open for breakfast, lunch and dinner. Located near Flint's Bishop International Airport, the Holiday Inn Gateway Centre is the hotel of choice for AT & T, General Motors, Delphi, IBM, CapGemini, McLaren Regional Hospital and Genesee Fieldhouse. The Holiday Inn Gateway Centre features Banquet and Conference facilities for groups of 5 - 700. Our Catering specialists will coordinate every aspect of your event from start to finish. We are nestled in a beautiful, safe and comfortable suburban setting near I-75, I-475, US 23 and I-69. All roads truly do lead to the prestigious, award winning Holiday Inn Gateway Centre. ... more   less 
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Also Known As:
Holiday Inn Flint Hotel Flint
Flint Holiday Inn

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