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“Great company that really takes safety into consideration.”

Balloon Quest Inc Capt. Phogg Balloon Rides
Ranked #9 of 11 things to do in Fenton
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Attraction details
Recommended length of visit: More than 3 hours
Owner description: Balloon Quest's Capt Phogg(R) Balloon Rides offers the ultimate adventure in ballooning! We are one of the largest and longest running full service balloon ride operations in the country. We are one of only a handful of balloon ride companies in the nation to offer our own location and launch area for our customers. You should expect more from professionals than to randomly meet at some parking lot, park, or someone else's business location. We are located as close as possible to any metropolitan location as possible. We are an easy drive from Detroit, Flint, Lansing, Ann Arbor, and more. We are dedicated to offering the most professional service to our customers, which means that our location will always strive to offer the best ballooning adventure. Our pilots are some of the most experienced in the country, and we are dedicated to making your flight a fantastic lifetime memory. Stop in our showroom to check out the fun!
Reviewed May 8, 2018 via mobile

The weather plays a HUGE role in the way that this company runs, you have to understand that if your flight is cancelled it is because of the weather. We had a group of 10 flying so it took us a few times to reschedule due to our busy schedules and due to weather cancels. The pilots are thinking of your safety when a flight is cancelled because of weather. So you have to be very patient WITH THE WEATHER! The pilots want to be flying all the time, but they care about the passengers safety first.

It's a great company to go through if you are looking for a ride. They are professional, knowledgeable, and they clearly love what they do. I would highly recommend this company to others, just because of the staff and the experience as a whole.

Date of experience: May 2018
Thank KyleU38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 - 6 of 13 reviews

Reviewed September 10, 2017 via mobile

My wife surprised me with this request. So I booked a flight for our family. I took several weeks to get the proper weather conditions. This was a little frustrating, but safety is paramount. Once we had the go ahead, the experience was great. The inflating the balloons, take off and the flight in general was awesome, we were able to reach an altitude of around 1000 feet, spectacular. I felt like the flight was short, but it was about an hour and a half. Very cool experience the entire family enjoyed

Date of experience: September 2017
Thank Joel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 8, 2016

The good: Easy to book a morning or night flight. Phone people are friendly.
The great: The ride itself. So peaceful. So high! Our captain was great. They only fly if the conditions are excellent. Warning, wear a cap if you are tall. It gets hot by the fire.
The good/bad: Because they only fly in great conditions, our flight was cancelled 7 times before we finally got to go. You call in (or they call you) 1-2 hours prior to flight time to find out if the flight is going. In our case, it meant having a baby sitter booked. So we paid for a babysitter 7 times before finally going on our 8th try. The people we rode with went on their 1st try. Not really a downgrade when you consider we'd rather be safe, but understand if you are planning a first date or anniversary surprise, you should have a backup plan.

Overall, 5 stars. It is very well done. People are friendly, you are safe, and it's not near as scary as you would think. Worth doing once for sure.

Date of experience: October 2016
Thank deagle10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 8, 2016

If you have a bucket list, you have got to try this, soooo much fun for all. So safe and the lake experience I'd crazy!

Date of experience: November 2015
1  Thank Debbie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 1, 2015

Excellent .Enjoyed will go again. Very good service. Top rated off things to on your bucked list. Piolet was professional and very informative.

Date of experience: August 2015
1  Thank Larry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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