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Holiday Inn Farmington Hills/Novi
Ranked #2 of 12 Hotels in Farmington Hills
Certificate of Excellence
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Thank you!”
Reviewed October 4, 2013

I stay at this location every few weeks for business. My stays have always been made to "feel like home". I frequent the Restaurant in the evenings and the bartender/host/waitress Ingrid is always a pleasure to talk to. She is a breath or fresh air after a long days work. Rooms are always clean and comfortable with wifi access that has never let me down like some hotels that I stay at weekly. I always look forward to breakfast, flat screen TV with the news while reading the newspaper. Friendly faces and good sellection on the buffet. I really appreciate Sonny's smiling face in the morning as she always goes out of her way to spend a few minutes chatting with me and assure I dont need anything else like a bottle of water for my morning travels.
Again thank you to all the friendly staff, especially Ingrid & Sonny. I appreciate you making me feel at home.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matt1123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
We appreciate your comments and thankyou for staying at our Hotel. Your business is greatly appreciated
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171 reviews from our community

Traveler rating
    83
    43
    19
    10
    16
See reviews for
33
11
7
88
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
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  • German first
  • Japanese first
  • Portuguese first
  • Any
English first
Kansas City, Missouri, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 18, 2013

This is a great property. It is very clean, and well appointed. It appears that it was very recently renovated and updated. The staff is cheerful, articulate and helpful. The Red Lion Restaurant has good food and service. I would absolutely stay here - every time I am in the area.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
We appreciate your comments regarding the value in our Hotel. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 13, 2013

I was in town on business and stayed at the Holiday Inn on Grand River. The room was clean, comfortable, and spacious. They had friendly breakfast staff, and though it was busy there was plenty of food available for me to have all I needed. The facility seems recently updated. This hotel is worth checking out if you're in the area.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
So glad you enjoyed our breakfast. We take alot of pride in our breakfast buffet and the service along with it. We just purchased a conveyor toaster to even better the experience.
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Alma, Michigan
1 review
Reviewed September 12, 2013

Very nice clean hotel. Rooms very spacious, quiet, clean and comfortable. The staff were very friendly and gave great service. The restaurant/bar was a lot of fun. Good drinks, and food, great service. Upon check in I was greeted quickly and the staff were very friendly and helpful. Managers were present and made sure guests were getting excellent service. I stayed for business trip and will stay here often. The staff made the business travelers feel like home away from home. I stayed here a few nights and my room was cleaned daily, fresh towels etc.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rbsomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
Thans for the comment on our clenliness. We take great pride in the clenliness of our hotel. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalamazoo, Michigan
Level Contributor
104 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed September 5, 2013

We had a great stay. Quiet room, nice staff. The hot tub was hot. Pool was a little cool. Our room was forgotten and not serviced. I am sure it was an honest mistake, the facilities were very clean. Didn't eat at restaurant or go to lounge.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliekenben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
We are glad you enjoyed your stay. We have turned the pool temerature up 4 degrees to insure the warmth of the water :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mid-Atlantic, USA
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 3, 2013

Newer property with most the amenities you'd need. My suite had two flatscreens and was quiet even though it was across from the elevator.
Breakfast buffet was a little above average but nothing outstanding. Front desk could use more help especially in the morning.
Toilet didn't flush properly and started to back up. I remedied the situation by pouring a couple buckets of hot water and presto - problem solved.
Very noticeable was the cable for the second flatscreen that was tucked under the carpet on the walkthrough from the front of the room to the back where the bed was located. You'd think they would have fished it through the walls.
A mix of clientel was at this property when I stayed on business during the week, everything from business to construction workers (the construction guys were all outside smoking/drinking most of the evening at the side enterance). Even though this a non-smoking hotel, you had to put up with the smoking outside at the enterances.
For the money, it was a little disappointing.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nitroradio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Farmington Hills/Novi, responded to this review, September 20, 2013
Dear nitroradio,

Thank you for taking the time to write your review about our property. It is always our goal to provide convenient and world class service to our guest. We apologize we were not able to exceed your expectations during your stay. Please be assured that these will be looked into and that your comments will be used to monitor future improvements needed.

Thank you again for your feedback and we hope to welcome you again soon.

Sincerely,

Karen C
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Farmington Hills, Michigan
2 reviews
Reviewed August 21, 2013

Simply OUTSTANDING service provided by hotel staff!! My very best wishes and many thanks to Simon Habeeb, Mara (bar area), Mary, Lucy, Yosef (thanks for driving us, brother!) for the superb hospitality given to me and my work asscociates (TRAVELERS) during my ever-first visit to Michigan! Your kindmess, your professional courtesy, and your sincere willingness to make my visit comfortable was truly seen as genuine! Your professional courtesy given to me and my associates reflects great credit upon yourself and upon Holiday Inn - Farmington Hills, MI. Many thanks and best wishes! Eli O.

Room Tip: Laundry areas, and fitness areas, are convinently located in first floor! Room is very wel maintain...
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  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elias O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
david e, General Manager at Holiday Inn Farmington Hills/Novi, responded to this review, October 18, 2013
Thanks for the word outstanding. That comment gives us the energy we need to daily strive for outstanding service.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Farmington Hills/Novi

Property: Holiday Inn Farmington Hills/Novi
Address: 37529 Grand River Ave, Farmington Hills, MI 48335-2879
Phone Number:
Location: United States > Michigan > Farmington Hills
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Farmington Hills
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Farmington Hills/Novi 3*
Number of rooms: 135
Official Description (provided by the hotel):
The Holiday Inn & Suites in Farmington Hills/Novi is a three diamond, full service, all suite hotel providing exceptional service, free wireless high-speed Internet and free local calls. We are conveniently located to I-696, I-275 and M-5. We have easy access to Livonia, Novi, Southfield and Detroit. The Holiday Inn Hotel & Suites Farmington Hills/Novi is the recipient of the 2007 Renovation Award. Everything has been designed for business and leisure travelers alike. Our meeting/banquet space accommodates up to two hundred people. Nearby offices include General Motors, Hitachi, Nissan, Tower Automotive, Magna and TRW. The nearby expressways allow quick access to local attractions and sports centers such as Greenfield Village/Henry Ford Museum, Ford Field, Palace of Auburn Hills, Twelve Oaks Mall, Detroit Casinos, Detroit Zoo, Founders Sports Park, Canton Sports Center, Compuware Arena and Comerica Park. We are the host hotel for the Rock Financial Showplace located only a few miles away. Attending the Great Lakes Art Fair, Int'l Gem & Jewelry, Mustang Memories All Ford Show or the W. Oakland Rib Cook Off & Family Fest at Rock Financial Showplace - our Direct Dial Phone located at RFS provides convenient complimentary shuttle service. Our team of highly qualified staff will provide nothing less than world-class professional, courteous and responsive service at the Holiday Inn & Suites Farmington Hills. ... more   less 
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Also Known As:
Holiday Inn Farmington Hills/Novi Hotel Farmington Hills
Farmington Hills Holiday Inn
Holiday Inn Novi

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