Booked on short notice to be with family member in nearby Hospital. I spoke with "James" on the evening shift, who could not have been more welcoming and cordial over the phone. Rates very reasonable. I usually stay in high-end hotels, but this was an extended-stay place with a kitchen. It fit my needs perfectly, as I need to cook my own food. Quiet, clean, and reliable free WiFi. Complimentary breakfast and coffee in dining room was a nice touch, as well as laundry and exercise rooms. I would stay there again.
Hawthorn Suites in Farmington Hills went over and above to make my 1 month stay pleasant while my home was being repaired. Three employees consistently showed a spirit of excellence Dayna, James, & John. I'm glad I selected Hawthorn. From housekeeping, to the front desk, to the snow removal during our snow storm.
I stayed 19 days. Everything was very good until the last 3 days. No trash pick up,no towel replacement and very little in the breakfast room. I hope this was a temporary problem as I liked the location. I will give it another try, hopefully these issues will be corrected.