I'm usually pretty easy to please. Give me a clean room and smile and say hello when you see me. That alone would be worth a 3 rating to me. When I checked in the front desk clerk actually asked me to wait while he had a smoke. I almost fell over I was so shocked. I eventually got past that fact and asked the clerk if there was anywhere near to watch a football game on tv (sports bar). He then told me he wasn't from the area and had no idea. He made no effort to look for me and stood there with a look that made me feel I was wasting his time. The room was small and kitchen lacked any function. The old box tv was laughable. Room was dirty. The only thing I found surprising was they actually had decent internet speed, but that could never make up for the service. I was hoping the poor service was just the evening clerk, but the morning clerk never even looked up at me when I was checking out.
- Official Description (provided by the hotel):
- Come and experience our newly renovated hotel.Business and leisure travelers alike will find our hotel designed with fully equipped kitchens, free guest laundry facilities, fitness center, free high-speed Internet, generous work area and recliners to be just like home after a long day of business or fun. Our friendly staff is always welcoming and believes in service with a smile! Conveniently located near corporate offices including Nissan, Bosch, Ryder, Amerisure, Calsonics, Alcoa, ITC, Allstate, Hewlett Packard, MI CAT as well as many others. Shopping and restaurants are all within a mile radius of the hotel. Nearby expressways allow for quick access to many destinations including Suburban Collection Showplace Novi and other locations of interest. ... more less
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- Also Known As:
- Candlewood Suites Detroit - Farmington Hills Hotel Farmington Hills
- Candlewood Suites Farmington Hills
- Candlewood Farmington Hills
- Farmington Hills Candlewood Suites