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Quality Inn & Suites Escanaba
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Reviews (169)
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All reviewsroom was cleanlarge indoor poolbreakfast was standard farebeautiful lobbyyogurtdecorated nicelyhot tubchoice hotelsfront desk staffa pet friendly hotelfuture tripswaffle makerone night staymackinac islandexercise roomnice hotelwould stay here again
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158 - 163 of 169 reviews
Reviewed April 19, 2012

Stayed there recently on a Friday night. The service was nice, the food good, we had hotel made pizzas all arranged in advance for our party. The breakfast room was spacious, plenty of places to sit, enough choices for everyone. Room was clean and orderly but small. Still have the old large TVs which make the room appear smaller. Our room was facing a nice green space which was so nice! No one looking in the windows or car headlights. I would have given them a very good except for the fact that one mattress in our room had a large dip in it and kept rolling us to the edge. Also the pillow were very hard. It was hard to sleep for danger of falling out! If you can get the room for a discount it's a good deal, otherwise for full price I would stay in a more updated place.

Room Tip: Rooms in the back are quieter and stay away from the elevator. Test the mattress out before you unpack! Don't pay full price.
  • Stayed: April 2012, traveled with family
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2  Thank scholr27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 5, 2012

Thank you so much for choosing the Peninsula Bay for your stay in Escanaba, and for your helpful review!

You'll be happy to know that we've upgraded our rooms with brand-new, queen-size, pillow top mattresses and ultra fluffy pillows all ready for your next stay!

We take guest feedback very seriously, and work hard to make our facility everything our guests want it to be and more.

Thanks again for choosing the Peninsula Bay!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 7, 2012

We stayed with out kids on a Saturday night (Jan 2012). Our room was clean and the pool was very warm! The staff was friendly and the hotel appeared well kept. Our only complaint was that the heater in the room had a fan that was very loud and would turn on intermittently all through the night making it hard to get a sound night sleep for the adults....the kids wore themselves out in the pool!

  • Stayed: January 2012, traveled with family
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1  Thank TonyaM553
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 28, 2011

I was totally impressed with our stay. We didn't expierence any problems. For breakfast they had fresh fruit, made us omelets or eggs to order(only do this when hotel isn't real full), yogurt, muffins, ham, hash,and cereal plus lots of other things. Best breakfast I had at any hotel we've stayed in the last 5 years. Room was clean. Tub and shower worked fine. Gave us Casino comps plus used the free shuttle. Lobby decorated nicely with Christmas decorations. Computer worked very good. We had a great stay. Floor leading to rooms was buckled a little.

Room Tip: Get a great deal by buying certificate from RTown shopper
  • Stayed: November 2011, traveled as a couple
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2  Thank GeorgeRabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 21, 2011

First I'd like to add to the story of the hot water... this "manager" if that's what you call her, (how about rude and EXTREMELY unprofessional) claims it took them a week to find that leak.... let me be the first to tell everybody here that she is lying. My girlfriends and I stayed at this building back in April and the maintence person had a hole torn into the wall by the elevator and there was hot water leaking everywhere.... then to top that, a huge bubble had formed in the latex paint in the ceiling on the ground floor and water was dripping from that as well. Almost a month later my cousin went to this place for a "birthday party" (we'll come back to this) and there was a table with a fake plant sitting in front of the cutout hole in the wall with the water leaking everywhere... so, as you can see it definetely is still business as usual. This place and the "general manager" (she's probably equal to what any other real hotel would consider a glorified desk clerk) seem to be just as bad as when it was the Days Inn. Don't let them fool you; they even have their own staff act as previous guests and make nice comment posts on their FB page so they seem better than their unfriendly, unprofessional reputation really is. Stay elsewhere in Escanaba; there are alot better hotels you can stay at for a better value than what they want to rip you off for.

  • Stayed: April 2011, traveled with friends
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4  Thank Diane H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 2, 2011

Just thought I would look up the reviews on this place after our horrible stay. We were there in late July, and they didn't have hot water then. After over a month, apparently they still have not got it fixed. The staff told us all sorts of stories about why the water was out, it was being worked on, should be back on soon, blah blah blah. Looks like they have had some time to practice up on these. No wonder the staff attitude was so indifferent about the problem, it's business as usual. NO offers for any concessions as a result of the problem either. Beware...Please don't stay here.

Room Tip: Don't stay here!
  • Stayed: July 2011, traveled with family
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3  Thank shefprop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peninsulabayinn, General Manager at Quality Inn & Suites Escanaba, responded to this reviewResponded September 12, 2011

Would just like to apologize for any inconvience any guest may have had during their stay in late July as we had a water pipe break and it took over a week and a half to find the part and get it fixed. With knowing the problem in advance we did call our arriving guests and offer them a reduced rate if they still wanted to stay with us without hot water. The problem was fixed by the FIRST WEEK of August and has not been a problem since. We look forward to being able to serve all our upcoming guests with the best hospitality we can offer. You will always be welcomed with a smile!!

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