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“Unsure about the food quality, but service was lacking.”
Review of The Moose

The Moose
Ranked #15 of 21 Restaurants in Elk Rapids
Cuisines: American, Pizza
Restaurant details
Grand Rapids, Michigan
Level Contributor
52 reviews
28 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Unsure about the food quality, but service was lacking.”
Reviewed August 5, 2014

We called to place a large take out order on one of Elk's busiest weekends. I understand for a small place this might be quite a challenge however, the staff was anything but nice to us. We asked for the order to be ready in 90 minutes and were told that shouldn't be a problem. As we wrapped up the phone call the we confirmed the pick up time and the response we received was 'we'll see if its ready in time' or something of that nature. Not something that encourages you spend $150 plus at a local place. We ended up calling to cancel for the fear we could be waiting hours past our time and wanted to give our business to a local place that cared. Very disappointed in the staff's reaction.

  • Visited August 2014
    • Service
Helpful?
Thank jmparker54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

Visitor rating
    8
    7
    2
    1
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Livonia, Michigan
Level Contributor
210 reviews
115 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Best place around for a Slice and a Pop!”
Reviewed September 10, 2013

I always stop for a slice in Elk Rapids at the Moose! Does not matter what time of day, morning or night it is. I love those slices and they come with a free pop! Can't beat that!

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TK2012114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
30 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“1 hour 40 minutes for two pizzas because the screwed up my order”
Reviewed September 1, 2013 via mobile

SUCKS

1 hour 40 minutes for two pizzas because the screwed up my order

Need I say more? They said it would be an hour. Really an hour forty minutes. This is the last time ever

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Chip999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Elk Rapids, Michigan
Level Contributor
73 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“Best Pizza in the Village”
Reviewed August 24, 2013

The Moose pizza is like none other. They load the pizza with cheese. It's always hot. The service is always great. They have a frequent buyer program as well. Ask about their specials.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Kathleen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
8 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Aces in service”
Reviewed July 8, 2013

Our teens spent the majority vacation walking to and from the Moose. Very hospitable. Neice told me that they even deliver. I only stopped once (for much needed alcohol) and was impressed with ElkRapids "quick stop" shopping.

Visited July 2013
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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