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“Beware- They will not hold your reservation”

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Super 8 East Lansing/University Area
Ranked #9 of 9 Hotels in East Lansing
Rochester, Michigan
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beware- They will not hold your reservation”
Reviewed November 3, 2013

I should have known better- Super 8 doesn't email confirmations. This is a major problem. I thought I was stealing a room at $59.99+tax for a game weekend (MSU/U of M.) I received the rate by calling the hotel DIRECT (this was not some internet scam, etc.) I spoke at length with the hotel clerk about their bus service, location, etc. I booked in April of this year. When I arrived at the hotel, they had no record of my reservation. The confirmation number I was provided in April was only 5 numbers- they claim it should have been 9. Bottom line- no room. They had a jacuzzi suite for $169+tax and had no interest in working with me for a better rate. I had to cut my trip short as no other hotels could accommodate both Fri/Sat stay. Very upset to say the least. The one positive is that it was probably good that I didn't stay there. Lobby, outside looked very dirty / unkept. I also witnessed another guest complain about the cleanliness (lack of) in their room.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rich D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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236 reviews from our community

Traveler rating
    6
    18
    22
    52
    138
See reviews for
71
32
39
60
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Detroit
1 review
Reviewed October 11, 2013

the bathroom was a little surprising -
no mirror in above the sink!
the mirror in the alcove did not provide an easy time for my husband to shave -
at least two bath towels per person would have been nice -
especially since they were quite small

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Christine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Evansville, Indiana
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed September 14, 2013

King bed ... didn't even ask what we wanted ... handicap room (which we did not ask for) no place to hang clothes not even a nail ... no coffee maker ... no washcloths and the price $79 a night was outrageous. We are not picky but this was ridiculous......

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank trvlr1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these East Lansing hotels

Dix Hills
2 reviews
Reviewed August 26, 2013

This must be the worst motel I have ever stayed. Front desk person was stress out and taking on his frustrations on incoming guests, although it said wifi available, it can't be found by our devices, room had very bad odor, light switch did not work, it was a terrible experience for a family to stay.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Super 8

Helpful?
Thank Yijian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 East Lansing/University Area

Property: Super 8 East Lansing/University Area
Address: 2736 E Grand River Ave, East Lansing, MI 48823-4720
Phone Number:
Location: United States > Michigan > Ingham County > East Lansing
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #9 of 9 Hotels in East Lansing
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 East Lansing/University Area 2*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotwire, Hotels.com, Orbitz, Priceline, Cancelon, TripOnline SA, HotelQuickly and HotelsClick so you can book your Super 8 East Lansing/University Area reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Super 8 University/ East Lansing Hotel East Lansing
Super 8 East Lansing
East Lansing Super Eight
East Lansing Super 8
Super Eight East Lansing

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