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“Absolutely Disgusting”

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Baymont Inn and Suites Detroit Near the Riverwalk
Ranked #26 of 33 Hotels in Detroit
Reviewed January 29, 2014

I had a bad feeling about the hotel from the second I pulled into the parking lot. I went into the lobby to check in for my reservation which was 2 rooms with king beds and it looked like there had been a tornado that went through it. I got my keys and the man told me to go to entrance 2 because my room was closer to that entrance. I walked over to the entrance the door wasn't even locked so anyone could access the hall my room was in located at all times. The hallways were not heated and absolutely freezing. I walked into my room it smelled like a cigarette ash tray. Checked out my room went into the washroom only to find cigarette ashes all over the tub and bathroom floor. It was absolutely disgusting I wouldn't even let a homeless person sleep in that filth. And the best part of it was when I went to go back to the lobby to cancel my reservation and ask for my money back they basically said too bad and still charged me full price for two rooms!! Absolutely the worst hotel I've ever walked through and the worst customer service I've ever received especially from a manager. I would strongly suggest walking away from the idea of booking a room at this hotel. You will thank me for it!

Stayed: January 2014, traveled with friends
14  Thank Amy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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78 - 81 of 81 reviews

Reviewed January 22, 2014

The Service is great and friendly. The Rooms are clean and beds are comfortable. The Prices for the rooms are reasonable. My husband And I always stay here when in Detroit. Restaurants deliver and the location is great. The is a good place to stay if you are staying for A day or two in downtown Detroit.

Room Tip: Second floor is the best or the jacuzzi rooms
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  • Stayed: January 2014, traveled as a couple
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4  Thank Tina J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2014

I was on a business trip at Detroit and I stayed at Stay Inn for one week . The most remarkable thing about the hotel is the very helpful and generous staff . Also, considering the location and services ,the hotel is a great bargain actually .

  • Stayed: January 2014, traveled on business
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6  Thank Mohamed S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 23, 2013
Google Translation

  • Stayed: September 2013
    • Value
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5  Thank 0815Kalla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Baymont Inn and Suites Detroit Near the Riverwalk

Address: 3250 E Jefferson Ave, Detroit, MI 48207-4223 (Formerly Stay Inn & Suites)
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool
Hotel Style:
Ranked #26 of 33 Hotels in Detroit
Price Range: $77 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Baymont Inn and Suites Detroit Near the Riverwalk 2*
Number of rooms: 80
Reservation Options:
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Also Known As:
Stay Inn And Suites
Stay Hotel Detroit

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