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“Wonderful value on weekends!”

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The Westin Detroit Metropolitan Airport
Ranked #4 of 33 Hotels in Detroit
Certificate of Excellence
GreenLeadersGold level
Reviewed September 17, 2013 via mobile

As you see from other reviewers, the hotel is convenient, with wonderful rooms and facilities.
What made my recent stay exceptional was that I got a rate not much different than other hotels near the airport ($120 incl tax).
Note to travellers: the special security entrance is closed for renovation until mid October.

  • Stayed: September 2013
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2  Thank Panaray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 23, 2013

I'm so pleased that you enjoyed your weekend stay - at a reduced rate as well! Yes, please keep an eye out as sometimes our rates do vary based on occupancy.

Hope to see you soon.

Paul DiNapoli
Director of Operations

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685 - 691 of 1,425 reviews

Reviewed September 16, 2013

I was recently a guest for just overnight at this hotel. I wish I could have stayed longer. It was clearly the nicest airport hotel that I had ever visited. It was so convenient to the terminal. The staff was absolutely incredible. The bellman were so efficient and friendly as well. The room was so nice. The bed was so comfortable. I look forward to my next visit. Hopefully, it will b e longer.

  • Stayed: September 2013, traveled on business
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Thank david L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 23, 2013

From your initial arrival to your final departure, our level of service is consistent and top notch. We're so pleased that you were our guest and we hope to see you again.

Thank you,

Paul DiNapoli
Director of Operations

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Reviewed September 15, 2013

We stayed here one night for an early flight to Cancun second last week of August. The hotel was excellent. Easy to find, valet was ready to assist, check in was fast and our bags were delivered quickly. We had a tarmac view which was very interesting to watch the planes. Had dinner at Dema which we also enjoyed, good food and fair prices. Booked the parking package and on our return called valet and our suv was brought quickly. Airport hotels seem hit or miss but the westin was fantastic, much better than expected.

  • Stayed: August 2013, traveled with family
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2  Thank ted1809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 16, 2013

Thank you very much and we're so pleased you enjoyed your stay. Our Tarmac view is a lot of fun and we hope you enjoyed your trip to Mexico.

We look forward to seeing you again.

Paul DiNapoli
Director of Operations

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Reviewed September 13, 2013

The food at the bar is always great and Kim remembers everyone's name! This hotel is always comfortable and the folks are so helpful. Rooms are great and new waterfall showers are a great addition.

Only comment is the room service guy in the AM was kind of creepy.

Room Tip: They are all quiet
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  • Stayed: August 2013, traveled on business
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Thank Looksee13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 14, 2013

Great feedback - thanks so much! Kim in our Dema Lounge is a true treasure and she does remember everybody! I'm certainly curious about your last comment and would be eager to hear more details. If available, could you please reach out to me directly to discuss at paul.dinapoli@westin .com.

Sincerely,

Paul DiNapoli
Director of Operations

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Reviewed September 13, 2013

A beautiful property amidst the heart of DTW.

The open air atrium lobby is serene with the large reflecting pool and glass elevators.

The rooms are everything I'd expect from Westin.

The shower had a large rain shower type head, along with handheld sprayer.

Starbucks Coffee in the room, and an ample and healthy breakfast in the club lounge.

I'll be back!

Room Tip: I had a room overlooking the A Gates at DTW. Thick double pane windows assured a great view of the T...
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  • Stayed: September 2013, traveled on business
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Thank FQTV_IT_Nurse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 14, 2013

I'm so pleased that you enjoyed your stay and we're glad you've decided to return. Please be sure to let us know if we can ever do anything special for you next time.

See you soon!

Paul DiNapoli
Director of Operations

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Reviewed September 13, 2013

There is only one reason for staying in this hotel: you are flying in or out late or early!
The location is excellent for Delta flights as it is physically IN the terminal from Oct 31st there will be a direct dedicated line to security from the airport (great!).

Hotels rooms are pleasant. I would ask for a runway view as my 3rd floor view of the service area was pretty dull, and I see the runway pics are much nicer. Only criticism is the room smelled slightly of smoke (I am not sure if it was a smoking or non-smoking room, but I typically specify non-smoking).

The atrium is impressive and the food/drink is pretty good if a little steep (to be expected, its and Airport AND a Westin!).

You can slightly hear larger planes take off but its not intrusive. Try to avoid rooms at the end of coridoors as people slam the stairwell doors and that is intrusive.

Room Tip: Do not go at the end of a corridor and ask for runway facing for a view
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  • Stayed: September 2013, traveled on business
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Thank Paulo82UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 14, 2013

Thank you for your comments and I'm glad you enjoyed your time with us. We do have many different room locations and views available and we are always happy to take special requests. We hope to see you again soon.

Paul DiNapoli
Director of Operations

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Reviewed September 12, 2013

We have stayed here a few times before an early morning flight, most recently in August, 2013. The service is excellent, the rooms are clean and modern. Beds are very comfortable. It's everything a top hotel should be, and often the prices are very reasonable. The restaurant in the lobby was fair, and a bit on the expensive side.

There is a separate TSA security line near the hotel lobby, making it very convenient and quick to get into the airport. However, this also prevented us from accessing the stores and restaurants in the airport the night before our flight, because of the need for a boarding pass.

We will be staying here again in the near future. However, because we are not fans of the restaurant, we will likely eat dinner before we arrive at the airport.

  • Stayed: August 2013, traveled with family
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1  Thank 32tza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded September 14, 2013

We are so pleased to hear that you enjoyed our service and property. Our Dema Restaurant is also outstanding and has an amazing seasonal menu, however we completely understand if you're interested in a different choice sometimes in the airport terminal.

We're always here to help and we look forward to your next visit.

Paul DiNapoli
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Pl, Detroit, MI 48242-6298
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Detroit
#2 Family Hotel in Detroit
#2 Luxury Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Price Range: $175 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 404
Official Description (provided by the hotel):
The Westin Detroit Metropolitan Airport, located in the world-class McNamara Terminal, offers the convenience of a private security entrance, latest Westin guestroom, technology and comfort, Reflections Restaurant and Lounge, 26,000 sq. ft. of meeting space and Detroit's most stylish & comfortable surroundings. ... more   less 
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin

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