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“Nice Westin for a quick night”

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The Westin Detroit Metropolitan Airport
Ranked #3 of 33 Hotels in Detroit
Certificate of Excellence
GreenLeadersGold level
Reviewed April 10, 2013

I needed a place to stay in Detroit for a last minute meeting. Coming in late, it was very easy to stay at the Westin that is on the Property of DTW. The hotel is a nice basic Westin. Service was good and room service was fine.

  • Stayed: April 2013, traveled on business
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Thank Gu P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

Thank you for your feedback and we're happy to be here for you for any length of visit. Hope to see you soon.

Paul DiNapoli
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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749 - 755 of 1,414 reviews

Reviewed April 10, 2013

I live north of Detroit, in the suburbs and stayed at the Westin to be sure inclement weather didn't make me miss my flight the next day. Very convenient for the park and fly travelers. The rooms were great, but, the hotel being inside the terminal was priceless as I was able to have shorts and sandals on in the morning to fly to Florida when it was snowing outside!! After arriving back from my vacation, we waited less than 5 minutes for the car. The only downside is that the food and cocktails are very pricey. You do expect to pay more for the convenience, but, cocktails were a bit out of line. I will stay there anytime I have an early morning flight in the middle of winter.

  • Stayed: March 2013, traveled with friends
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1  Thank dazzem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

Wearing sandals in the Westin while it's snowing outside...not bad at all. Hope you enjoyed FLA and we look forward to seeing you again soon.

Paul DiNapoli
Director of Operations

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Reviewed April 8, 2013

We've stayed here before a number of flights out. We don't live local to Detroit, so we need to stay the night before. The hotel is very convenient and we take advantage of the park and fly valet parking rate. We haven't been lucky enough to hit one of these slots but they sometimes have this on for only 1 cent. The rooms are typical Westin high quality. Good soundproofing. Another advantage of the hotel that we take advantage of, is the ability to go through to the terminal to eat dinner. It takes a few minutes to go through the process and you are going through a TSA checkpoint, so you do need to follow the normal steps. It's only available while that checkpoint is open. This is important as the hotel restaurant is in the normal hotel price range - you get better pricing and selection in the terminal.

Staff here always greet you warmly and make sure you get what you need, right from the valet parker to the front desk.

We have stayed at off site hotels and used their parking services but we now only use the Westin because:
-top quality hotel & service
-no trying to find a shuttle bus when we return

  • Stayed: April 2013, traveled as a couple
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1  Thank knowetop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

Our staff here is top notch and always do a wonderful job. I'm glad you've enjoyed our Park and Stay package and we can't wait to see you again.

Paul DiNapoli
Director of Operations

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Reviewed April 8, 2013

There's no better place to stay when leaving from Detroit Metro Airport's McNamara terminal than the Westin Detroit Metropolitan Airport. The hotel is right inside the terminal and if your flight is leaving after 8:00 a.m. you can use the hotel's own security gate 20 yards from the front desk!

The hotel is also one of the nicest Westin's with an expansive lobby consisting of a forest in the 80 foot tall atrium, as well as soothing water effects with its 5,000 square foot pool and DEMA - the hotel's top-notch restaurant.

If you're leaving from DTW for a few days and you are driving to the airport, check out the Park and Stay packages. A seven stay with the valet parking package generally works out for less cost than paying for a night at the hotel and paying for parking separately. Nice! (Note: If you are staying at the Westin and have to travel by airport bus to one of the other terminals, be prepared for a wait of 10-15 minutes for the bus and another 10 minutes ride.)

All in all, a beautiful Westin property, in the most convenient location for DTW McNamara travelers.

Room Tip: Get a free Starwoods Preferred Guest (SPG) membership. You might get an upgrade to the SPG floor.
  • Stayed: January 2013, traveled as a couple
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Thank Canadian_Travel_Guy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

Thrilled to hear that you enjoyed your experience with us and yes, our Starwood Preferred Guest (SPG) program is amazing.

Hope to see you soon.

Paul DiNapoli
Director of Operations

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Reviewed April 8, 2013

I have stayed at this Westin several times recently, mainly for early morning flights the next day. The location could not be better, seeing as it is at the airport! On top of this, the rooms are unbelievably quiet and the beds are comfortable. What I like most is the feel of the lobby, with a large reflecting pool and an other-worldly feel. It is worth the money for the convenience, and seems much cleaner and fresher than other airport hotels.

  • Stayed: March 2013
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Thank Eohio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

So happy to hear your feedback and we certainly pride ourselves on our top notch cleanliness standards and overall guest service. Can't wait to see you again.

Paul DiNapoli
Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 1, 2013

Family of four booked a suite after traveling from Canada to Detroit for a morning flight. We just wanted quiet and convenience, and got both. The soundproofing of the hotel is great - can still hear doors slamming, but our suite had an additional door keeping the sound out.

My wife and boys were able to dine in the airport the night prior as well, which is nice if you don't want to dine at the hotel. There is great convenience in the TSA line at the hotel lobby, but it appears that many locals know of this line as well. Since we were able to drop off the car, it made it very convenient for our flight out and we were even able to enjoy a slight sleep in.

We had a breakfast credit for our room rate. The food was satisfactory, but nothing extraordinary, but the lobby area is quite nice to dine in.

  • Stayed: March 2013, traveled with family
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Thank dukehuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

People are sometimes surprised that our property is so quiet, but our state of the art soundproofing does the trick.

Hope to see you again soon.

Paul DiNapoli
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 27, 2013 via mobile

Stayed here one night on a business trip. The hotel was clean and comfortable with all the amenities you could want. The service was excellent including the front desk and the restaurant. I would stay here again.

  • Stayed: March 2013
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Thank dwils
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paul D, Manager at The Westin Detroit Metropolitan Airport, responded to this reviewResponded May 5, 2013

Dear Valued Guest,

I can't tell you how proud I am of or team here and I'm glad you enjoyed their amazing guest service.

Thank you,

Paul DiNapoli
Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Detroit Metropolitan Airport

Address: 2501 Worldgateway Pl, Detroit, MI 48242-6298
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Detroit
#1 Green Hotel in Detroit
#2 Family Hotel in Detroit
#3 Romantic Hotel in Detroit
#3 Business Hotel in Detroit
Price Range: $188 - $407 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Detroit Metropolitan Airport 4*
Number of rooms: 404
Official Description (provided by the hotel):
The Westin Detroit Metropolitan Airport, located in the world-class McNamara Terminal, offers the convenience of a private security entrance, latest Westin guestroom, technology and comfort, Reflections Restaurant and Lounge, 26,000 sq. ft. of meeting space and Detroit's most stylish & comfortable surroundings. ... more   less 
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Also Known As:
The Westin Detroit Metropolitan Airport Hotel Detroit
Westin Detroit Metropolitan Airport
Detroit Westin

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