Stayed here many years ago, remembered it well. This trip challenging. (1) I'm flying in and out of the other terminal. Not entirely the hotel's fault that you have to allow half an hour for the transfer, between waiting endlessly for the shuttle, then loading up in a standing room only minibus. Hotel chooses not to have its own shuttle and tells you a cab for the one mile ride is $25. (2) Rooms small, average, ordinary. Westin is starting to install "rain" shower heads, a very substantial downgrade from what they've had before. No water pressure, to big for the small tubs they're in, just a mess. (3) Only one restaurant on property, very weak on service, weak on quality and selection of food. Noplace else to go. (4) Front desk staff doesn't know where meeting rooms are, has to look it up and can only tell you what floor, not where on what floor. (5) Wireless worked on first checkin to room; then not in lobby restaurant; and not again when I came back to room. Lucky I travel with my own MiFi to fall back on. -- Nice building, nice lobby, probably better than any of the off-airport airport hotels, but very weak in a number of areas where it doesn't need to be weak.
- Official Description (provided by the hotel):
- The Westin Detroit Metropolitan Airport, located in the world-class McNamara Terminal, offers the convenience of a private security entrance, latest Westin guestroom, technology and comfort, Reflections Restaurant and Lounge, 26,000 sq. ft. of meeting space and Detroit's most stylish & comfortable surroundings. ... more less
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- Also Known As:
- The Westin Detroit Metropolitan Airport Hotel Detroit
- Westin Detroit Metropolitan Airport
- Detroit Westin