I recently stayed at the Westin Book Cadillac for a quick getaway in Detroit. We had dinner at a nearby downtown restaurant and then went to the casino for a short time. The Westin EXCEEDED my expectations on all accounts, and it should be noted that I am a very picky hotel connoisseur. From Valet parking at check - in to check out, this hotel was perfect, and I dont say that often. The staff were friendly, quick and efficient.
We were upgraded to a suite due to my husband's platinum status, and the room was an A+. It was spacious, well decorated/designed, and clean. The room was very large with two large flat screen tv's, not that I wanted to watch tv, the surroundings are so serene, I just wanted to lounge and read a good book in the heavenly bed, which was turly heavenly. The bathroom was HUGE, with a separate tub/shower and vanity. The only minus of this particular room was the tub, which was tiny, and didnt seem to match the rest of the luxurious bathroom. The tub was simple and very small, and this bathroom really could have accommodated a large spa tub, that was a miss, but certainly not enough to impede my stay, just a mere oversight in the design.
The hotel lobby was really nice, and all the public spaces were beautifully appointed, yet simple and elegant. The hotel is old, but does not feel that way, they did a fantastic job restoring this hotel.
We ate at the restaurant that serves breakfast, and again b/c my husband is a platinum member with starwoods we were given a voucher for one breakfast b/c the executive lounge was closed for the holidays. However, b/c I ordered eggs with cheese and they did not put the cheese in my eggs, they comped the other breakfast, I did not even complain, they were just apologetic and service oriented, talk about attention to detail and giving you what you want. They really exceeded my expectations on that one!
The pool/hot tub area was also very nice and serene and WARM! the fitness center, although I did not use it, looked nice and had enough machines for most people who workout. They have a spa and two restaurants, plus a coffee shop on site at this hotel which really means you never have to leave the hotel. I ordered room service and although expensive (but what hotel's room service is not) they were very quick, polite and the food was delicious. I also called down for more lotion and they were literally at the door with two bottles less than 2 minutes later, talk about service! the valet service at check out was even pretty quick, I typically am annoyed at how long I have to wait for valet's at hotels, but this one was quick, and the valet loaded our bags so carefully you would have thought they were his own.
Overall this hotel was so fantastic it is exemplary and it is a shame that all hotels are not run so well, they should be rewarded for how fantastic their service is and how great the staff are! Thank you Westin Book Cadillac, while I dont really go to Detroit often, I will come back just to stay at this hotel, next time I would like to try out the spa!
- Official Description (provided by the hotel):
- The Westin Book Cadillac returns legendary style and glamour to Detroit hotels. The historic Book Cadillac Detroit Hotel has been restored to its original splendor to reclaim its position as Detroit's premier hotel and social gathering destination. The luxury hotel also features more than 60 residences on the upper floors and some of the Midwest's most dramatic public event spaces. You would have to see the property to truly understand its significance. Now included in the National Register of Historic Places, the Italian Renaissance-style hotel, built by Detroit's famous Book brothers, was the tallest building in Detroit and the tallest hotel in the world at its completion in 1924. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Orbitz, Travelocity, Priceline, Hotels.com, getaroom.com, TripOnline SA and HotelQuickly so you can book your The Westin Book Cadillac Detroit reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- The Westin Book Cadillac Detroit Hotel Detroit
- Westin Detroit