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“Nice rooms, clean sheets would have been nice...”

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MotorCity Casino Hotel
Ranked #11 of 33 Hotels in Detroit
Salem, Oregon
Level Contributor
126 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Nice rooms, clean sheets would have been nice...”
Reviewed October 3, 2012 via mobile

When I entered the room it had a modern look, but the beds didn't look crisp. But I figured it was because of the nice down pillows and comforter. The beds are very comphie. But I didn't have a good first night sleep because my pillow smelled of cigarette smoke residue. The type of smell you get on your clothes from being in a smokey room. I think housekeeping figured out the mistake because there was no such smell the next night. I'm pretty sure the sheets were not new upon arrival. I was also surprised that the maid took my empty cans that were neatly arranged on the desk. I've never had that happen before. If I had wanted to donate the cans I would have put them in the trash can. The casino was very nice to my mother who has recently developed walking issues by providing a wheelchair for her use. One other thing, there were only enough towels for two people with three in the room. Lastly, the AC was on all the time blasting out cold air even though the thermostat was set to heat. This could be a great hotel if they improve on their housekeeping and HVAC.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Seavapor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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609 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (155)
Date | Rating
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English first
Kitchener, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 1, 2012

We booked this hotel as it was relatively close to Ford Field where we were going to see the Lion's play. The pictures and reviews seemed positive. And they were right. We really enjoyed our stay. All the staff we encountered were friendly,courteous and helpful. All our questions were answered no issues and they even offered extra info (Thank you to the gentleman on the consierge desk the day we left. He provided detailed instructions on how to get back to the highway).
The room was very nice, lots of little extras and comforts. We did not use the mini bar or snacks but there was plenty to choose from. There were several options for eating with a variety of food and pricing.
The casino was very large and busy. We forgot what it was like to be in smoke filled establishment. We didn't stay very long as the smoke bothered us. We found out later there is a smoke free area. We will go back there again and perhaps stay two nights so we can enjoy more of the hotel. Highly recommend this hotel. Also the security is very good.
Note - the stopper in the tub does work, it just needs to be inserted correctly. Took my husband a few minutes but got it figured out. Heaven to sit in that tub. Also the hotel is not in the best of neighbourhoods but we walked home from the game without problem. Cab ride was only $5 to get to Ford Field.

Room Tip: we were on the 12 floor. We didn't have any issues with noise.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Trryn9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Windsor, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 29, 2012

The room was tastefully decorated and very well laid out with plenty of room including a large bathroom with a tub that water cascaded out of the faucet. We stayed in a deluxe room and it was clean clean clean,and, well stocked . Room service was fast and very very reasonably priced. The food was great and the server was excellent.. We enjoyed a goodnights sleep, It was very quiet we didn't hear hallway noise even though our room was halfway down the hallway. From the first employee we encountered at valet to the last employee at checkout and all staff in between they were TOP NOTCH. It was a great little getaway!

Room Tip: We stayed in room 725. You might prefer a room closer to the elavators and ice machine,for less wal...
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank celeste p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
Level Contributor
39 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 20, 2012

The hotel from the outside is very impressive, inside it was very spacious and blew me away. I had a room on the 7th floor,but they do have lifts. The receptionists were helpful. A valet took our bags upto the room, and I recommend you give him a tip as they really do work hard to make your arrival smooth.The room itself was massive. I looked at the 2 double beds and saw how tidy and comfortable they both were. The TV was great and the mini bar had a good selection of drinks and snacks. The Bathroom was something else,Luxurious, it was so big, it had a shower, toilet and bath but separated in different small rooms. So I was really happy. I had a play and stay package which mean't you could have a go in the casino, well worth doing this. This Hotel has various restaurants to suit everyone and the portions are Big. Highly recommended. I stayed here so I could visit the Motown Museum with my Family and it wasn't too far away. I also had a view of the bridge to Canada!

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shaun1968red
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis, Indiana
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 19, 2012

My husband had a business trip to Detroit the same weekend as our 10th wedding anniversary, so he took me along and booked us for one night at this Casino Hotel. The room was wonderful -- spacious, clean, modern, luxurious and afforded a great view of downtown and of the bridge to Canada. This was my first trip to Detroit, and it was really interesting. The hotel feels very safe and is clean and seemingly well run, but it was rather surreal driving through much of the Detroit area, seeing whole abandoned neighborhoods, tagged buildings, and many, many empty lots. The buffet was quite good, the casino felt just like Las Vegas, and the room was, as mentioned, well above average. Two minor inconveniences -- the ipod station did not work, nor did the stopper in the absolutely fabulous sunken tub in the bathroom. I improvised and used a washcloth to stop the drain and had a lovely bath. One major inconvenience -- we ordered room service breakfast and when it came it was incorrect. We called to explain, they said they'd fix it quickly and be up with a new omelette pronto. They did arrive quite soon with a different breakfast, but this one was also wrong! I'm thinking somebody in the kitchen just couldn't get their act together that morning. To the hotel's credit, they did say they would remove the charges for the breakfasts. Valet parking was free and quick. Getting around Detroit was not easy, however, because of many closed off and blocked streets. I hope that Detroit restores itself fully and well.

Room Tip: Ask for a room on the 10th floor or higher, facing downtown.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank AdventuresWithMary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lansing
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 18, 2012

I stayed at the MotorCity for a family reunion dinner and program. Pluses include : the location (close to downtown) the free Valet , the well appointed and large rooms, comfortable beds, Celebrity watching (Tiger players , etc ) and some of the staff. Negatives include : the location (run down neighbor ) , refrigerators that ONLY accomodate overpriced hotel liquour and snacks that you get CHARGED for if you disturb the sensors beneath the bottles (seriously there is not enough spare room in the fridge for a bottled water!), inconsistent room and bell person assistance. and maid service that doesnt prepare rooms till 5p or later for check in.

Room Tip: Try to arrive EARLY for check in. A few rooms are cleaned early . Everyone else has a long wait...
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  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BillTLansing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holland, Michigan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed September 15, 2012

My son and I stayed to take in a Tigers game. Accommodations were great and very clean. Hospitality was top rate from arrival with the Valet service and check-in to when we picked up our vehicle to return home. Front desk was very helpful. The casino is very nice with the only exception is they allow smoking. Needed to wash clothes immediately when we returned home. I can't believe how much different things are today than a few years ago when smoking was allowed everywhere. We just lived with it. Would be nice if the would restrict smoking in casinos too.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Wazoo34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about MotorCity Casino Hotel

Property: MotorCity Casino Hotel
Address: 2901 Grand River Ave, Detroit, MI 48201-2907
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Detroit
#10 Business Hotel in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — MotorCity Casino Hotel 4.5*
Number of rooms: 400
Reservation Options:
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Also Known As:
Motorcity Hotel Detroit

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