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Reviewed 4 weeks ago

Great stay loved the spa! Room service was delicious and prompt. The bed was super comfy with extra pillows which we love. Check in was early and very friendly. We really enjoyed the excercise room and sauna.

  • Stayed: September 2018, traveled as a couple
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Review collected in partnership with MGM Resorts International
Thank Angela R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We had 8 room for a wedding party. Although the room was nice i was unable to get blankets, room cleaned overnight, coffee, cups, etc in the morning and then we had a minor family squabble and voices were raised for 1 minute and 4 came to the room acting like i killed someone

  • Stayed: September 2018, traveled with family
    • Value
    • Location
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Review collected in partnership with MGM Resorts International
1  Thank debmelvin2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We recently drove up to Detroit to visit the MGM Grand Hotel & Casino. We were pleasantly surprised at how beautiful the hotel was. The rooms were very updated and the bathroom was very big and luxurious. We only stayed a night but will definitely be returning.

Stayed: September 2018, traveled with friends
Thank 231KarenH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago via mobile

We really appreciated how the hotel goes out of their way to make you feel safe. You had to show your room key to even enter the area where the hotel elevators are located. This should be standard in all casino hotels in my opinion and I was very impressed with their shared concern and emphasis of safety and hospitality. The check in process was very simple and smooth and the complimentary valet was a nice perk. Our room was clean and comfortable. I’d definitely recommend this hotel for a visit to the casino or a sporting event in downtown. The location was ideal for our vacation needs.

Stayed: September 2018, traveled as a couple
Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Casino is filthy while the hotel is extremely clean. Not enough staff to keep the casino clean, no quality assurance program in place and no followup by casino housekeeping management. On the other hand the hotel is very clean, quiet, secure and comfortable. Good job there..

  • Stayed: September 2018, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with MGM Resorts International
1  Thank Gregory R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexandriaA85, Guest Experience Specialist at MGM Grand Detroit, responded to this reviewResponded 1 week ago

Thank you for sharing your thoughts and insights with us. At MGM Grand Detroit, we hold ourselves to a high standard of cleanliness throughout our property and will certainly communicate your concerns to the appropriate areas of management. We appreciate your feedback, and hope that next time you come to visit we exceed your expectations.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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