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“Hotel room great but not much of a hotel” 4 of 5 bubbles
Review of MGM Grand Detroit

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MGM Grand Detroit
Ranked #3 of 33 Hotels in Detroit
Certificate of Excellence
GreenLeadersSilver level
Sheffield, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Hotel room great but not much of a hotel”
4 of 5 bubbles Reviewed March 31, 2014

Hotel room was perfect, spacious, new and clean. You could't have wanted a better room. Bathroom also very big. Bed was v comfy. But be aware, this place is more of a casino and the hotel feels as though its attached to the side as an after thought. The casino is massive and people can smoke in there (and most do). The bars and restaurants are all attached to the casino so you can't escape the smoke, even when eating. Also it's a little walk outside the central area. As I'm not a gambler I'd probably have preferred the Westin as a better option but if you smoke and like a flutter, this is the right place for you.

  • Stayed March 2014, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Thisisn0tmySandwich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, April 1, 2014
Dear Thisisn0tmySandwich,

It’s unfortunate that the time spent in our public areas failed to live up to your favorable impression of your hotel room. At MGM Grand, we employ a powerful filtration system and strict cleaning regimen to negate the ill effects of second hand smoke. Based upon your comments, our efforts proved unsuccessful during your stay. Rest assured we will reexamine our practices in this area, in order to ensure the total satisfaction of future guests. Thank you for sharing your observations on TripAdvisor. We hope you’ll consider a return visit in the future.

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,048 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
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  • German first
  • Japanese first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Reno, Nevada
2 reviews
5 of 5 bubbles Reviewed March 31, 2014

Fun trip to the great state of michigan! We stayed here on a recommendation from our friends who stayed previously! Glad we took their advice. First we were greeted with friendly and helpful staff. The room was awesome, simple and clean. Ate dinner at Wolfgangs, delicious! We are coming back in a few months, what a great time!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, April 1, 2014
Dear George S,

We’re also glad you took your friend’s advice! With exceptional dining choices like Wolfgang Puck’s Steak and TAP sports pub, plus a hotel staff dedicated to personalized attention, MGM Grand continues to set the bar for superior resort experiences the world over. Thank you for your kind words and patronage. We look forward to seeing you again in a few months!

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novi, Michigan
1 review
5 of 5 bubbles Reviewed March 30, 2014

Get a corner suite, workout in the amazing workout facility. Enjoy the cold water bottles and the refrigerated towels. Finish with an amazing dinner at Wolfgang Puck Steak. Great food and amazing wines.

Room Tip: Corner suites are worth the extra $$
See more room tips
  • Stayed March 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lisa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, March 31, 2014
Dear Lisa D,

We’re happy to know your stay at MGM Grand was thoroughly enjoyable. Our staff is dedicated to providing exceptional service, while restaurants like Wolfgang Puck’s Steak continue to prove highly popular. We appreciate your generous travel review, and encourage you to visit us again whenever possible.

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Southfield, Michigan
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed March 28, 2014

I always enjoy my visit at MGM. Very friendly staff, food is excellent and the rooms are very nice. I frequently stay at MGM and I have never had any problems with my stay. From the time I arrive to the time I leave, it is a great stay.

  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MZTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, March 31, 2014
Dear MZTW,

We are grateful for your loyalty, and always look forward to serving you here at MGM Grand. Thank you once again for allowing us to serve you!

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 27, 2014

Attending an off site work event at this hotel in Fall 2013. Hotel was amazing. Large room, comfortable bed, huge bathroom. After the meeting, I went to the spa for a fabulous prenatal massage.

Conference area was spacious and the food was very good. All in all a very pleasant stay for a work trip!

  • Stayed September 2013, traveled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bgzimm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, March 28, 2014
Dear bgzimm,

Whether you come here for business, pleasure, or a little of both, MGM Grand is the perfect way to make the most out of your stay in Detroit. We’re glad we could serve your travel needs effectively, and hope to see you again soon.

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westland
Level Contributor
4 reviews
5 of 5 bubbles Reviewed March 26, 2014

MGM is the greatest place to relax if that is what you're looking for. But if you're looking for fun and excitement, like to play casino games, or excellent food, there's no other place to be. The rooms are spacious, the beds comfortable. There is a great view from the window . The food is bar none whether you are looking for a casual place to dine like Tap, or any of Wolfgang Puck's signature restaurants. There is Italian and an excellent steakhouse.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HBunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, March 28, 2014
Dear HBunn,

At MGM Grand, we truly offer something for everyone. From our comfortable hotel rooms, to the exciting atmosphere of our casino floor, there is plenty to see and do on property. Plus, restaurants like TAP and Wolfgang Puck’s Steak offer incredible menus for maximum dining enjoyment. We appreciate your patronage, and hope you’ll consider visiting us again in the near future.

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grosse Ile, Michigan
2 reviews
5 of 5 bubbles Reviewed March 19, 2014

We had a great stay at the MGM Detroit! This was a beautiful hotel with many amenities. We especially loved the pool and pool area - so relaxing. The rooms are spacious and very nice. The staff was wonderful. We ate a great lunch at Tap and hung out at the Ignite lounge and both were great. I have no complaints about our stay. We will definitely go back!

  • Stayed March 2014, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MGM_Resorts, Guest Relations Manager at MGM Grand Detroit, responded to this review, March 20, 2014
Dear Christy T,

From our beautiful hotel rooms, to our relaxing pool area, MGM Grand continues to set the bar for outstanding resort destinations. We’re thrilled you had a chance to enjoy the fantastic food at TAP, and stop by our Ignite lounge for sushi and spirits. Serving you was an absolute pleasure, and we hope to see you again soon!

Sincerely,

Lori Pastor
Guest Relations Manager
MGM Grand Detroit
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MGM Grand Detroit

Property: MGM Grand Detroit
Address: 1777 3rd St, Detroit, MI 48226-2498
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Detroit
#1 Romantic Hotel in Detroit
#1 Business Hotel in Detroit
#2 Green Hotel in Detroit
#3 Family Hotel in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — MGM Grand Detroit 4.5*
Number of rooms: 400
Official Description (provided by the hotel):
While in Detroit, get down to business at the ultimate entertainment destination, MGM Grand Detroit. Surround yourself in timeless design in our ultra-chic hotel. Dream big on king-size beds with 300 thread count sheets, relax in our oversized marble baths with dual rain shower heads. Or indulge yourself in a garden of earthly delights within our signature restaurants, or nightlife options. Last, lavish yourself within Immerse, Detroit's only resort style Spa. Immerse Spa. ... more   less 
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Also Known As:
Mgm Grand Detroit Hotel Detroit
Mgm Grand Hotel Detroit
Detroit Mgm Grand Hotel

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