I stayed here for one night on 1st April 2007. That was more than long enough to see that this hotel desperately needs investment. While my room was clean and spacious, it was a non smoking room yet smelt as if a chain smoker had just checked out.
Although I was unaffected, many people checking in at the same time as me had a good hour to wait as their rooms weren't ready, which I would take as being a given for the hotel industry!
I had to use the so called "Business Centre" during my trip, which was a big mistake. It consisted of one computer - which took over ten minutes to start up due to all the programs installed on it by previous users - and one printer. It was a depressingly badly lit room, and the "desk space" consisted of old chipped melamine surfaces not unlike the average household kitchen.
I found the staff to be beligerent and didnt bother to even excuse themselves from the personal phone call they were making when I needed assistance, just looked up and said "what you want?"
If you want rock bottom basic facilities I would still not recommend this hotel to others, because the normal selling price and the brand do not live up to the experience
- Official Description (provided by the hotel):
- The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more less
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- Also Known As:
- Holiday Inn Express Detroit - Downtown Hotel Detroit