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“It was ok”

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Holiday Inn Express Detroit - Downtown
Ranked #17 of 33 Hotels in Detroit
Columbus, OH
Level 5 Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“It was ok”
Reviewed December 6, 2006

First the pros....
1. got a great rate for this hotel thru Hotwire - $65/night
2. It is close to the People Mover - only 1 block down the street. That is a great way to get to all of the downtown venues and only 50 cents a ride. So that was nice, but only in daylight. I was uneasy about that. The streets are rather empty over the weekend, but it is downtown....
3. The MGM is not far either and only about $3 for a cab ride there so that isn't bad either. I might walk it in the summertime.
4. The room was clean.
5. Ice machine and pop machines seemingly by elevators on every floor.
6. Even though the parking is $17/day you can go and come as you like without charge.
7. Valet staff was very nice. Front desk staff was not bad either - maybe a little understaffed for a Saturday.
8. Greektown is on the People Mover line so that is convenient also but not as interesting as one might think unless you are going to the casino only.

Now for the cons...
1. Pool was FREEZING. If it is heated something is wrong. You know how you force yourself to get in when it is cool and you work your way further in because you get use to it - not this one. I was in for 10 mins and never warmed up enough to stay. This was disappointing as I looked for a downtown hotel with a pool.
2. The cleaning staff did not come until nearly 5pm on Sat. and when we were unable to let them in right then they said they would be back with towels (which we told them would suffice for the night) they did not come back. We did contact the front desk who sent the towels up.
3. This was after we came back to our room the first day to find our keys would not work and we had to get new ones.
4. The Bar & Grill Restaurant is not open Sundays. We did not eat there, but the option would have been nice.
5. I don't know what cookies people taked about being there when they arrived - but not for us!!
6. The location seems to be slightly on the outskirts of downtown - maybe not as nice an area as some would like.

I don't know if I would stay there again. Maybe. It wasn't bad, but nothing outstanding.

  • Liked — People Mover proximity
  • Disliked — Room not getting cleaned
  • Stayed December 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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523 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (72)
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Chicago
Level 4 Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed October 1, 2006

Booked way in advance for busy Labor Day weekend and everything was great. Had a microwave, small fridge, coffee maker, etc. Which may not sound like such a big deal, but there are not many hotels left with clean, safe, quiet rooms that have a microwave and fridge for less than $100. Free internet plus printer available to all; large, clean work out room with 5 TVs!; free parking on city streets (don't let the valet tell you otherwise); and downtown is right there. Room was comfortable - bed was great; housekeeping a bit lax, but engineering came up within minutes of call re broken shower nozzle and clogged sink. The restaurant needs to be open during holiday weekends (what are they thinking?) and overall needs to make itself more attractive, but for a short stay in Detroit proper - nothing wrong with it!

  • Liked — Location and price
  • Disliked — No restaurants
  • Stayed September 2006
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank eddieharris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 15, 2006

We stayed at this hotel for one night and would definetly stay there again when visiting Detroit. The check in was quick and easy and all the hotel staff were very friendly. There was also valet service to take our rental at a cost of $17.00 per night.

The rooms were clean and inviting with a little kitchen space equipped with a miniature fridge and microwave.The continental breakfast was great and had a wide variety of breakfast items too choose from.

Check out time was at 12pm but we wanted to check out the pool so we requested a later check out time, which was no problem.

Overall it was a great stay.

  • Liked — Continental Breakfast
  • Disliked — nothing
  • Stayed August 2006, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ms.ShaQuay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed July 25, 2006

I stayed here for 1 night of which I would describe as average. Rooms were clean and spacious but try to stay on one of the higher floors. I was on the fifth floor with all the chillers, furnaces and air conditioning units outside my window and could hear them all night.

Location is truly in the heart of downtown and the free continental breakfast was a nice touch.

I asked for a late checkout and was told I have to leave by noon. When I called a few hours later and found different desk staff I asked again and was told I can check out at 2pm. ???.

Overall it wasnt a bad experience and it wasnt a great experience...it was average.

  • Stayed July 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Mike1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Level 6 Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed July 20, 2006

This hotel is a great location if you are attending events downtown. I attended the fireworks show and it was a quick 10 minute walk from the hotel down to Hart Plaza.

The front desk staff and bell desk staff were excellent especially parking my car and dealing with all the cases and boxes I had for this trip.

Cookies were in my room when I arrived (unexpected surprise).

Rate for one night (06/27/06) was $141.45 and parking $17.00.

Highly recommended if you are in the downtown Detroit area.

  • Stayed June 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank bowdenj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 13, 2005

If you are attending a sporting event in Detroit this hotel has the perfect location. Within walking distance of the Casinos, Lions and Tigers game. The People Mover is only one block away meaning it is very convenient to attend an event at the Joe. My only complaint was an alarm malfunction that occured during the night, however, the hotel easily made up for the problem by giving a 50% price reduction.

Stayed November 2005
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati,Ohio
Level 4 Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed September 2, 2005

My husband and I just stayed there when we went to "The Rolling Stones"Concert.I read a lot of good things on this website and Holiday Inns are usually nice.We were very pleased with everything.The staff was very friendly and the breakfast they served was very nice.We walked to "Comerica Park"-4 blocks away and walked back after the concert.We did eat at the Washington Grille attached to the hotel.It was okay.Comerica Park is a great ballpark.I would stay at this hotel again.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank shadow18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Detroit - Downtown

Property: Holiday Inn Express Detroit - Downtown
Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 33 Hotels in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit

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