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“An island of splendor” 4 of 5 bubbles
Review of Detroit Marriott at the Renaissance Center

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Detroit Marriott at the Renaissance Center
Ranked #13 of 33 Hotels in Detroit
Level Contributor
98 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“An island of splendor”
4 of 5 bubbles Reviewed May 12, 2013

The Marriott at the "RenCen" as some locals call it, overlooks the wide Detroit River that separates the US from Canada. An area of concrete steps on the river side is a popular place for viewing Windsor, Canada, with its Caesar's Casino, and watching the ships pass by. Andiamo's Italian Restaurant has a small outdoor seating area and provides comfortable, well-prepared dishes at moderate price. There's also a Joe Muer Seafood restaurant whose upscale prices sent me, via the 'Peoplemover' tram, to nearby Greektown for a more affordable meal.

My room on the 27th floor offered fascinating views of the river, Cobo Center, a riverboat, and also the queue where vehicles line up for the US-Canada tunnel. Rooms were clean and well-appointed, although there was a noisy conversation among the staff in the hall one afternoon. The ice maker across the hall was a little annoying sometimes as well.

Perhaps, my major complaint was the confusing lay-out of the walkways on the lower floors. Floor numbers don't seem to match up and the elevators and escalators require GPS to find your way to lower level shopping and eating areas. It took me a couple of days to find my way to the Starbucks, for example --- but never mind, I found a nice coffee shop elsewhere in the complex -- and it is a complex. I also found it interesting that some of the signage that is supposed to help you has arrows that point in opposite directions for the same destination. I wish they'd make up their mind! And if you're bored with your meeting, you can visit a showroom of GM vehicles on the lower level (I don't know what floor number to call it). The talking elevators tell you to use your key card to access the upper levels, which is fine, but after a few rides up and down, it tends to be a trifle annoying.

Overall, this is a nice property in which to hold a conference for over 1000 people.

Room Tip: Try and upper floor with a river view, well away from the elevators and ice maker.
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Pete B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,492 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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atlanta
Level Contributor
65 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed May 10, 2013

This is a huge hotel, which caters to conferences and conventions. I stayed for three nights in connection with a conference. All the rooms are the same. I stayed in a "concierge level" room, which is the same as all the other rooms except that you have access to the lounge, which serves a nice breakfast and has a cocktail hour in the evening, but you must pay for anything alchoholic. The room was reasonably comfortable except for a few small annoyances that you would not expect in a top class hotel: several large stains on the carpet, furniture somewhat worn and dated, no glasses in room, not even in bathroom, only paper cups. The staff were polite and responsive. I would stay here again in connection with a conference at this hotel, but probably not otherwise. Note: for internet in the room you must pay $12.95/day.

Room Tip: If you want to use the lounge, ask for a room above the 41 floor.
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  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank RFSAtlanta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Overland Park, Kansas
Level Contributor
61 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed May 9, 2013 via mobile

Just stayed 2 nights as a Gold, my second stay. I agree with the comment that this is one of the best lounges in the US. Better than any Marriott lounge I've seen, and tops amongst most Sheraton and Hyatt lounges. First time I had a nice view, good service, on one of the club floors. Valet was/is slow as mud.

This week I was assigned a room on the 51st floor. Not as good a view as the first time, on the 59th, but not a big deal. Housekeeping was very poor on this non club floor, as I found an old bar of soap on the tub from the previous guest...yuck. That has not happened in my 4 years of weekly travel. I asked the guest service line to pls make certain my bathroom was deep cleaned the next day. No apology, not sure if they did, but I didn't notice anything else.

The hotel does not have self parking. You have to park across the street at Miller Parking, a garage where there is no in/out privilege. I was ok with that because my work was in the Ren Cen. It is $20 for 24 hours, and much faster self service.

Not sure if I will stay here again...may try the Westin or Courtyard across the street. For $215 in Detroit, I was very very disappointed.

Stayed May 2013, traveled on business
Helpful?
Thank KansasCityGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy, Michigan
Level Contributor
385 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

Ok, I didn't actually sleep here, but I paid for a suite for my daughter's wedding and had a number of out of town family stay here for the wedding. We also had a continental breakfast in the suite the morning after the wedding.

First, the views from most roons are spectacular. You could hardly draw my family away from the windows b/c they were enthralled by the vistas. This included those that did not have water views.
Second, the staff were extremely helpful in organizing for the wedding and accomodating to those that booked after the rooms we had reserved were booked.
Third, there is good range of restaurants to fit all tastes and budgets within the RenCen and nearby in downtown Detroit. Restaurant service is pretty slow in the lobby restaurant, but quality was good if a litle pricey.
Yeah, the RenCen is a disorganized wreck of a place to navigate. But the signage has improved and it is still a beautiful building 40 years later.

Room Tip: I'd request a higher floor. On the south side, you face Windsor, Canada (yes, South) and the ri...
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  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 1Rahhalatun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greenville, South Carolina
Level Contributor
676 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Good location at a reasonable t=rate but it is not as good as your usual Marriots. Mixup in the reservation on their part and yet I am now left to pay a higher rate my last night here. The reservation agent wasnt qualified to do this job. The food is tasty in the restaurants but very slow to come out. The rooms are average. If you stay here as ==k for a riverfront room up high to take advantage of the nice views.

Room Tip: Choose higher and facing the river.
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  • Stayed May 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank krandy21784
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Level Contributor
388 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 bubbles Reviewed May 7, 2013 via mobile

The best thing about this hotel is the great location next to Riverwalk boardwalk. It is a biz trip for me, so the next best thing is the room. Clean, quiet, great views of Windsor across the river. Fantastic restaurants within the hotel. I always look forward to coming to this hotel for business.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larry1778
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
greer SC
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Stayed here for a conference. Nice typical Marriott. On the Detroit River so you could ask for a river view. Expect to pay about $50 for a cab ride from the airport. Food court on the lower floor-part of a mall-has some good fast food if you tire of hotel food (and prices).

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mshamba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Detroit Marriott at the Renaissance Center

Property: Detroit Marriott at the Renaissance Center
Address: 400 Renaissance Ctr, Detroit, MI 48243-1502
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Business Hotel in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Detroit Marriott at the Renaissance Center 3.5*
Number of rooms: 1298
Official Description (provided by the hotel):
Soaring 73 floors above the Detroit River, the Detroit Marriott at the Renaissance Center is ideally located in downtown Detroit, situated on the RiverWalk and next to Hart Plaza. The hotel is within the GM Renaissance Center, which provides convenient access to shopping, restaurants and entertainment. The Detroit "People Mover" public transportation system enables guests to visit top attractions that surround the hotel. Floor-to-ceiling windows and dramatic views highlight our hotel rooms, while a reinvented lobby boasts functional seating and business friendly amenities in a trendy setting. Delight in the stylishly urban ambiance of Volt, and enjoy breakfast, lunch, dinner and evening cocktails. ... more   less 
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Also Known As:
Detroit Marriott At The Renaissance Hotel Detroit
Detroit Renaissance At Center
Marriott Detroit
Renaissance Detroit

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