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Roberts Riverwalk Hotel
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Reviews (396)
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262 - 267 of 396 reviews
Reviewed February 16, 2014

The Riverwalk hotel is a wonderful alternative to chain hotels in that it offers lovely room, views, and a feeling of old-world elegance. The hotel harkens back to the time in Detroit where beautiful architecture, a vibrant city, and a path along to the river to stroll made coming to the city an exciting event. The staff is helpful, pleasant, and responsive. Highly recommended.

Room Tip: Ask for room 323 - it is an amazing room!
  • Stayed: February 2014, traveled on business
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1  Thank BK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 27, 2014

The staff was great. They were always available when needed. The building was not in the best shape. Key card system was down the whole time we were there. Staff had to let us in the building and had to meet us at our room to let us in. We only had 10 cable channels in our first room. Our room had to be changed because someone was smoking in the next room. When they changed our room the first time, there was someone staying in the room already. The next room change had a lot of channels, however the room was cold. My wife slept in her coat half the night. When we reserved our room, breakfast was included with the reservation. When we got up the next morning, they told us that they don't serve breakfast anymore. We were not happy with our stay.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with Easytobook.com
Thank Steveland A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014

This is my second stay here!! Yeah, i know, I deserve it. First stay last year the keys to rooms did not work, This year, YES, the key to rooms did NOT work. If you are tall you will bend to wash your hair in shower, since shower head is at chest level!!!!
Loud, Noisy, MISERABLE.

  • Stayed: January 2014, traveled on business
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3  Thank blade101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2014 via mobile

I thought It was rather hard to find and get parked at... Limited parking for hotel... My window didn't over look anything but I believe small street or ally.. However rooms on other side I'm sure have amazing view right over into Canada .. The basement bar is nice but bit dark and sketchy, there is no reason to bring children to this hotel there's nothing for them... It's very quiet hotel, our staff we had were great and accommodating in every way. Our room was clean and nice no unfortunate issues to report here ... It was alright hotel... I believe entry way from parking lot was lovely and quite breath taking

  • Stayed: March 2013
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Thank JannaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 22, 2014

This hotel has two things going for it, its cheap and close to downtown Detroit and the Cobo center. My stay there in January 2014 was the worst ever. A shuttle that did not operate because no staff were available to operate it. No restaurant to speak of. Room Service Menu, no copy available in the room, that consisted of Cheese Burger, or Cheese Burger! No list of TV channels in the room. No Landry Bags, ICE machines on the third floor don't work. One of which was a health hazard and reported to the owner and reception staff on five occasions with no result. Booked Wake Up calls which did not happen, room was not cleaned and finally the flooding of my room. They would not own up to the fact that room had been flooded as they had move my things to another room which had no chair to sit when working at the desk and heating that would not rise beyond 66 degrees.

  • Stayed: January 2014, traveled on business
    • Value
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Thank Martin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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