Roberts is an unusual property. It is not a normal hotel - the location is somewhat isolated although perfect for our purpose which was a nearby business meeting. The hotel is elegant in ways - but seems worn and dated also. The rooms are big but on the verge of needing remodeled.
The hotel seems understaffed - long wait to check in. Lots of little things were wrong - I was missing shampoo, my colleague was missing light bulbs. The room contains very few outlets. The room has a strange "college dorm" feel. The room is also missing a window sheer cover so the only way to have privacy from other rooms is to entirely close the blinds. As mentioned the hotels strives to be elegant and classy but peeling wallpaper is a common site. The on-site restaurant is small and not open for lunch. I did not eat there so can not comment on food quality. The area where they have a pool table is dingy/dark.
There is no luggage service - and you have haul luggage either upstairs or use a long access ramp because the actual lobby is up half a flight of stairs from the driveway. The lobby is small. The exercise facilty is also small but nice. The hotel did provide a van service and the staff was helpful in arranging taxis.
All in all - I would stay somewhere else but some people might like this hotel.
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- Also Known As:
- Roberts Riverwalk Hotel And Residence Detroit