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“Room Not Ready by 6! Could not check into room before concert, very disappointed. Only compensated with two drinks:o(” 2 of 5 bubbles
Review of Doubletree by Hilton Detroit Downtown - Fort Shelby

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Ranked #6 of 33 Hotels in Detroit
Certificate of Excellence
Caledonia, Michigan
1 review
“Room Not Ready by 6! Could not check into room before concert, very disappointed. Only compensated with two drinks:o(”
2 of 5 bubbles Reviewed April 1, 2013

Room was not ready when checking in at 6 pm and did not get into room before concert. Was given two drink coupons at bar and shuttle service wasn't available to bring to arena, no priority given to us even though we didn't even get into a room yet. No discount was given for our stay, check in and out was less than 12 hours and not by our choice!

Stayed March 2013, traveled with friends
Helpful?
Thank Cynerge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,228 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Houston, Texas
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed April 1, 2013

After reading some of the negative reviews, I was a bit hesitant about staying here and was not quite sure what to expect. However, I received a very good rate on hilton.com and decided to give it a try. I was very pleased and not disappointed in the least. The suite was spacious and very comfortable for 3 adults, had all of the expected amenities, and was well-suited for our needs. All aspects of the hotel service were excellent, including the front desk, housekeeping, the round bar and concierge/bell service. All in all, I found this hotel to be a great value and would definitely consider staying there again in the future.

  • Stayed March 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank traveling2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
121 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed March 29, 2013

I found this hotel to be very reasonably priced, and like others, we were upgraded for being HHonors members. The room was large, clean, and bathroom amenities were nice. Only weird thing was that our room had not even a mini-fridge. Not sure if that was just a fluke or if all the rooms are that way. The front desk and valets were very friendly and helpful. Cookies upon check-in are always nice too. The hotel is within walking distance of the people-mover and some other restaurants and hotels as well.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rachel548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
Level Contributor
89 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed March 27, 2013 via mobile

Spent a few days here on business. Had a nice suite room that was very comfortable. Decent price also, but the meeting I attended was also in the hotel. Well equipped exercise room. The bar is OK, with happy hour from 5 - 7. Bar food not inspiring, but there is precious little else close by, even in light of the Downtown location. I spent some time walking around, but Central Detroit seems to be a ghost town. Nice walkway down by the river, though.

Stayed March 2013, traveled on business
Helpful?
Thank plightfo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Battle Creek, Michigan, United States
1 review
5 of 5 bubbles Reviewed March 24, 2013

They saved us when Priceline screwed up, and I couldn't have asked for a better stay. The hotel was very clean, very quiet, and the staff was amazing! We even got late check-out for no extra cost, and they were more than helpful about it all.

Room Tip: If you are traveling for work, you can definitely fit more than 2 people in the rooms with 2 queen-s...
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  • Stayed March 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Juneau, AK
Level Contributor
279 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 333 helpful votes
4 of 5 bubbles Reviewed March 23, 2013

Like the previous poster, wife and I were upgraded to a corner suite on the top floor by virtue of my Gold status. I did find the Executive Lounge but it is currently not open. Don't know when that will change but I have heard that Hilton is trending toward reopening them sometime later this year. Until then, wait and see.

This is a very nice hotel in the midst of a largely-deserted downtown core. My wife didn't really feel safe walking to a family dinner in Greektown via the nearby People Mover. There was no one out after 6 pm when we left the hotel. It did impart an eery feeling. That venture worked out okay, but I was confronted for money by a down-on-his-luck Detroiter when we were returning to the hotel from lunch at Lafayette Coney Island the following afternoon. Luckily that encounter ended without incident but overall, my impression of Detroit fell a few notches.

Although these things are not the hotel's fault, I feel it is important to share our outside-the-hotel experience. That said, everyone in the facility was wonderful to us, and made us feel safe and welcome. We upgraded our complimentary continental breakfast coupons for $4 a piece and partook of the hot items. There were no scrambled eggs when we raised the lid on the container. Following a request for replenishment, a fresh batch was quickly produced. We used the hotel shuttle to go to the wedding at a nearby hall and that worked out just fine.

The fitness center on the 4th floor is well-appointed and seemingly lightly-used.

The hotel is great; the environs, not so much. I hope Detroit can pull it together and return to being the great city it once was.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dave1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ann Arbor, Michigan
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed March 16, 2013

Arrived as a HHonors Gold on a discounted (non-third party) rate for the dead season around the holidays. Was upgraded to a larger corner room with a rather nice view. It is always appreciated when a hotel treats loyal customers in this manner.

The Doubletree cookie was wonderful, as always.

The room itself was lovely. Large, spacious and well appointed with comfortable furniture. Complete with a refrigerator and microwave. The room also had vitaminwater and regular bottled water (Complimentary for Gold and Diamond).

The bathroom was equally nice, and I'm a sucker for a shower with sliding glass doors instead of a less-than-elegant curtain.

Bit of a quirk: The highest floor (I believe) has signage for an executive lounge. To my knowledge, this hotel is not lounge equipped and my friend and I were unable to find it after a few puzzled laps.

  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JJJJust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Property: Doubletree by Hilton Detroit Downtown - Fort Shelby
Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Phone Number:
Location: United States > Michigan > Detroit
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Official Description (provided by the hotel):
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 
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Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby

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