We booked this hotel as a stopover before flying out the next day.
Getting to this hotel was scary as hell. We arrived late at night, and there were some pretty strung out people loitering near the parking lot "gates" a 2 foot high metal fence. We drove through a sketchy neighborhood on the way in, and it wasn't far enough away from the hotel for our liking.
The hotel lobby was old and run down. The lady at the front desk was terrible. I mean really bad. She was talking to another guest who couldn't get into his room with the key, and it was kind of surprising at how much she wasn't helping him, or offering to send someone to help.
She had no paperwork for our reservation, and then was complaining that she would have to use the computer to find it!!! What?? We had plenty of time to look around the desk and lobby area, and it was so gross. Really gross. The printer/ photocopier was caked in black grime. Looking through the ancient filing system, and 20 minutes later, she still didn't find the reservation, but wasn't really offering us a room either.
We were so thankful to have an excuse to leave!!!!
Knowing airports always have hotels nearby, we asked her how to get closer to the airport. She didn't know. She didn't even know which direction on the highway to take. No maps, no 'I can look it up for you'. Nope, she turned to the poor guy who still hadn't gotten in to his room, and asked him! Helloo....he's staying in a hotel, he's probably not from around here either!
Frustrated, I was almost in tears, and my husband was afraid as we were sitting in our locked car in the parking lot trying to figure out what the heck to do. What a nightmare. The last place you want to be lost in is Detroit. Thankfully we found our way to a Holiday Inn :)
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