My husband and I stayed one night as a little getaway from the kids. We are experienced travelers for work and pleasure, and don't have super high expectations other than a clean comfortable room to get a good night's sleep, and a pool/hot tub because we don't have one at home. We frequenly stay at Marriott properties of all kinds, and we've stayed at this location in the past when it was a Ritz Carlton hotel brand. I'll try to cover details that other travelers may be interested in.
As described by other reviews, parking is very tight as they block off most of it for events and weddings. In my opinion there's no excuse for doing this to guests, they should have event parking farther away for the short timers. Valet parking is available for $15. Loved the door man! Check in was a breeze with very friendly staff. They inquired if it was a special event for us (I said it was) but nothing happened during the stay. The lobby is small but nice, with an added art work salesman's desk. I noticed a small business center and a gift shop but did not enter. Halls and elevators are reminiscent of the Ritz with extensive moulding work, though some has been painted now. The room was adequate with a fridge, coffee & tea, wine glasses, and two robes. Bed was firm (definitely not a pillow top!) and had 6 pillows on a king size bed. The pillows were different types so it was easy to find one I liked. I woke without a backache or sore neck so that's a plus for me! Bathroom was spotless. Wifi is free but never had time to try it out. We had a delicious dinner at the restaurant TRIA, but the atmosphere doesn't match the high prices. There used to be two restaurants (casual and elegant), and now they are combined into one which includes the bar. You've got three different crowds trying to exist in one loud space and it doesn't work. Our attire was dressy and we were dining next to people in jeans shorts, t-shirts and baseball caps, and were two tables away from the noisy bar patrons coming and going. Don't skip dessert.
At 10:15pm we changed to visit the hot tub and pool, which closed at 11pm according to the sign on the fitness center. You enter through the 24 hr fitness center which was nicely equipped with cardio, free weights and some weight machines. Cold water, towels, fruit and granola bars were provided for guests. I saw a room with a sign indicating massages are available. From here you split into the mens and women's locker room to get to the pool. There is a key card entrance to the pool area and my key didn't work. A sign on that door says the pool closes at 10pm! They need to get their signage straight. We had originally intended to swim before dinner but changed our plans based on the 11pm sign. All was not lost as the men's pool door was stuck open, and a woman let me in through the ladies room as she was exiting. In retrospect we should have skipped it. The chlorine in the air was so strong that we only lasted 15 minutes before my eyes were burning and our lungs hurt. We wanted to shower before heading to the room - warning - there are no amenities available in the locker room. I had to move the hand soap from the sink into the shower stall, and use a pool towel to dry off.
The room had a lovely view and we could see downtown Detroit, Ford Headquarters and a gorgeous sunrise. Why were we up to see the sun rise on a day we could sleep in you ask? First of all, the noise carries into the rooms very well from the hall, and all the early risers woke us up. Secondly, the entire hallway smelled stale and moldy, and the ventilation system in our room just kept blowing the smell in. My husband woke with a horrendous headache as he is sensitive to molds and other environmental pollution. He was showered, dressed and ready to go home by 7:30 am. We were not able to enjoy a leisurely breakfast as planned (menu looked great) and just wanted to get out as quickly as possible. As we left the room, we saw maintenance working in another room with the carpet pulled back. Hopefully this was the cause of the offensive smell and they get it taken care of.
So in summary: Did it meet my expections? Clean and comfortable room - yes. Good night's sleep - no. Relaxing pool/hot tub experience - no.
- Official Description (provided by the hotel):
- Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more less
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- Also Known As:
- The Henry, Autograph Collection Hotel Dearborn
- Dearborn Ritz Carlton
- Ritz Dearborn
- Ritz-Carlton Dearborn