Terrible construction taking place. My husband and I came here for NYE to celebrate our 8th wedding anniversary. We wanted to nap and relax before the big party. We have been moved to three different rooms. While AlinaLehman, the front office mgr is great and gave us a suite, I can't get the other front desk girls' words out of my head: "the owner has required that under no circumstances do they stop construction." Even on NYE at 7pm? To return on NY day at 11am? (The suite is wonderful but the pounding hammers woke us up, even with ear plugs in!)
Mr. park, would you prefer no more customers at your hotel ever? Your beautiful hotel and construction will not matter ever again if you don't treat Detroiters and their out of town work and leisure guests better. You will have no loyal customers-upon which all great businesses are buil. Mr. park, your inability to navigate proper management of your construction agenda is a sure sign of your inability to manage and build a great Detroit hotel.
Food for thought from a very relentless marketing communicator.
- Official Description (provided by the hotel):
- Adjacent to Fairlane Town Center. 3 miles from The Henry Ford. AAA Four Diamond hotel. Guestrooms include free internet access, 37 inch flat screen TVs with 24 HD channels, "The Henry Bed" exclusively by Lady Americana, Frette 400-count Egyptian cotton bedding, marble bathrooms, plush bathrobes and RUSK bath amenities. Experience culinary creations in The Gallery Restaurant, or 24 hour in room dining. fitness center, indoor pool, whirlpool and sauna. Now offering Marriott Reward Points. ... more less
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- Also Known As:
- The Henry, Autograph Collection Hotel Dearborn
- Dearborn Ritz Carlton
- Ritz Dearborn
- Ritz-Carlton Dearborn