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All reviews free breakfast greenfield village the henry ford museum clean rooms great place to stay dearborn mi business center nice breakfast would stay again hot breakfast shuttle tickets
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Reviewed August 9, 2019

Staff were not communicating with each other. We stopped in in the morning to get our passes to Henry Ford Attractions, and this was processed fine, though a room was not ready yet. When we returned that afternoon, the desk staff didn't know if they had given us passes, and were about to try to recharge us for the room we had already paid for. Room was tired, with a bit of a mildew smell near the door / bathroom. Bed and sofa both were worn - suggest they upgrade them both. Breakfast was not inspiring - the only hot food was the waffle iron or toaster. Check out on Sunday was disappointing, as the elevator had stopped working - no signage, just people walking the stairwells to confimr why the elevator doors did not open.

Room tip: Travel outside the weekends might be better - the hotel was full during our stay Friday to Sunday.
Date of stay: July 2019
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Thank bostonmickey2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Country Inn D, General Manager at Country Inn & Suites by Radisson, Dearborn, MI, responded to this reviewResponded August 10, 2019

Dear bostonmickey2010,

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 8, 2019

Date of stay: August 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Country Inn D, Front Office Manager at Country Inn & Suites by Radisson, Dearborn, MI, responded to this reviewResponded 5 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 7, 2019

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 6, 2019

Date of stay: August 2019
  • Trip type: Traveled with family
    • Value
    • Rooms
Review collected in partnership with Country Inns & Suites By Radisson
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed July 29, 2019

Is clean and updated, friendly staff and they also gave us tips on local attractions. Though we opted to drive the hotel shuttles to Ford Museum/plants. Also had good hot breakfast with a nice variety of foods, juice and coffee. We would stay again if in area.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Country Inns & Suites By Radisson
Thank richcb3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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