We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great night away”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crown Metropol Perth
Ranked #2 of 3 Hotels in Burswood
Certificate of Excellence
Perth, Australia
Level Contributor
97 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great night away”
Reviewed March 23, 2014

Recently we had a special night away to celebrate my birthday, after checking in we explored the hotel and spent a couple of relaxing hours down at the pool.

Had a lovely meal in the Italian restaurant and drinks in the lounge area afterwards listening to the singer and piano player.

Struggled upstairs for a great nights sleep and then ate a scrumptious breakfast in the morning prior to departure at 10.30, all in all a really relaxing time, valet parking a bit steep but at least it was efficient and svad a long walk from the car parks which extend in all directions around the complex so be aware.

Room Tip: Go for high level rooms with a river view and see all the way to the city.
See more room tips
  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Designer699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,484 reviews from our community

Traveler rating
    705
    469
    176
    79
    55
See reviews for
226
663
46
321
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (398)
Date | Rating
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Perth, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 22, 2014 via mobile

Very disappointed with the room. Lights were hard to operate & called twice for assistance . Was assured we would be shown but no one came to help.

Bed was as hard as a rock & was unbearable to sleep on.

Extremely uncomfortable & expensive. Will not be returning

Stayed March 2014, traveled as a couple
Helpful?
1 Thank Linny0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun D, General Manager at Crown Metropol Perth, responded to this review, September 10, 2014
Thank you for your feedback.

Your comments have been noted and it is disappointing to learn that your visit was not to your satisfaction. Your feedback is valuable and we assess and review all comments in our continued commitment to deliver a true 5 Star experience to suit all of our guests and their individual preferences.

Sincerely,


Shaun D'Cruz
General Manager
Crown Perth Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 20, 2014 via mobile

Recently took the family on a work trip to the Metropol. Considering how expensive Perth accommodation is the price was good - $275/night (though valet parking is extra).

The bathroom was amazing - big bath! The rooms aren't huge but very comfy. Room service was the best I've ever had (wagyu burger, French fries, fresh fruit, steamed veggies...plus more I can't remember)

Highlight of the trip was the pool area. Beautiful! Lots of secluded areas to swim without other people around, fun slide and play area for the kids, food and drinks at poolside - we loved it and would definitely go back.

Stayed February 2014
Helpful?
Thank TheHappyHardies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
7 reviews
3 hotel reviews
Reviewed March 18, 2014

Stayed here for two nights for my birthday. When I checked in I was offered a complimentary bottle of sparkling wine for my birthday - this was delivered to the room and waiting for me in an ice bucket when I got back from the spa. I had booked a massage and a facial, which were expensive but lived up to expectations. Staff in the day spa were lovely and also had a glass of bubbly waiting for me after noticing it was my birthday, so I felt quite spoiled. We had dinner at Bistro Guillaume, which was great and we sat outside with a nice view of the pool area, which is spectacular. Like other reviewers, I thought that the idea of charging for the use of the cabanas was a bit over the top - if you are a guest in the hotel I think they should be free on a first come, first served basis. Overall we enjoyed our stay and would stay here again. A highlight for me was the stunning decor in the room and also the complex itself. For that reason, Crown Metropol has become my new favourite hotel in Perth.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank besbg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 17, 2014 via mobile

We thought we would spoil ourselves and started off our mini honeymoon with a night here. The rooms were beautiful. Spotlessly clean and new. Fantastic technology, great quality linen and a great view. Only negative is we had to wait quite a while to check-in and check-out and they offered us a complimentary wine to be sent to our room but we never received it - small issues but otherwise we thought the place was amazing!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tala86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
perth
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 17, 2014

have stayed here an number of times over the years and always enjoy it. Highlight was wandering into nobo without a reservation and perching ourselves at the sushi for 2hrs. 6 dishes, 2 bottles of saki, shared dessert - $140 best value meal I'd had in perth (cost vs quality).

Real shame what they've done in the pool area. We stayed there after the new pool area opened, and some bright spark has come up with the idea of charging $40 to sit in a cabana. Reminded me of buying a deckchair in Regents Park, not a 5-start premium hotel. Not one of them was used fri/sat, just rows of chained up cabanas with 'reserved' signs on them. They have also removed the changing rooms, so you have to get changed in a toilet cubical or wander back to your room in wetswimmers or do the towel-shake buy the pool. Again, pushing the opportunities to make money, over customer service expected ofa hotel of this quality

Stayed March 2014, traveled as a couple
Helpful?
1 Thank richard r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shaun D, General Manager at Crown Metropol Perth, responded to this review, September 16, 2014
Thank you for your feedback.

Your comments have bee noted and will be a point for discussion with the management team. We appreciate you taking the time to provide a review.

Sincerely,


Shaun D'Cruz
General Manager
Crown Perth Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Burswood
Crown Promenade Perth
#3 of 3 in Burswood
941 reviews
East Perth
Fraser Suites Perth
Hyatt Regency Perth
#18 of 64 in Perth
2,230 reviews
Show Prices
Show Prices
Show Prices
East Perth
Pan Pacific Perth
Pan Pacific Perth
#12 of 64 in Perth
1,127 reviews
Perth CBD
COMO The Treasury
COMO The Treasury
#1 of 64 in Perth
271 reviews
Show Prices
Show Prices
Show Prices

Been to Crown Metropol Perth? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crown Metropol Perth

Property: Crown Metropol Perth
Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Burswood
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Official Description (provided by the hotel):
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Hotwire, Ctrip TA, Cancelon, TripOnline SA, Evoline ltd, Cheap Tickets, getaroom.com, HotelQuickly and Priceline so you can book your Crown Metropol Perth reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Intercontinental Burswood Hotel Perth

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing