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“Had a great stay, MASSIVE thanks and thumbs up to room service chef!!!!”

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Crown Metropol Perth
Ranked #2 of 3 Hotels in Burswood
Certificate of Excellence
1 review
“Had a great stay, MASSIVE thanks and thumbs up to room service chef!!!!”
Reviewed April 25, 2013

I stayed here for me birthday in 2012 was soo comfortable, was a little difficult with the order from room service (changed a few things) but chef was spot on and it was amazing...
I asked for smoking room and had to wait 20-30 mons but got what was ordered...
Thank you...

  • Stayed May 2012
    • Value
    • Location
    • Rooms
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    • Service
Helpful?
Thank Purrf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,475 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (396)
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Kalgoorlie
Level Contributor
24 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 23, 2013 via mobile

We are never disappointed with the cleanliness, food choices and service that we get here. It is worth the little bit extra to stay in such a polished hotel. This is our favorite by far and we have tried most 5 star in Perth. Lots to do if you feel like it or just relax in the beautiful rooms.

  • Stayed April 2013
    • Value
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    • Rooms
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Helpful?
Thank angelakalgoorlie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
110 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed April 22, 2013 via mobile

Just got back from 3 nights at the crown metropol perth and we loved it. The hotel was maintained immaculately very impressive place as was the casino the restaurants were good some were way too pricey though and a couple of the bar staff in the casino were very rude no people skills at all! The staff in the hotel side were friendly and helpful though. Beautiful pools and all the other facilities all in all a great place but can be a bit on the pricey side.

Stayed April 2013, traveled as a couple
Helpful?
1 Thank Jeremy198200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 21, 2013

We moved to here from the Adina Apartments on Barrack Street and it could not be more different. The rooms were immaculate, the service was fantastic, the pool was sensational. Perhaps a little overpriced as far as food goes but I guess you get what you pay for. We asked for a room with a view of the river or city when we arrived however they could only get us one on the smoking floor so we opted to stay with our original choice, the room we got was over the carpark but the view out onto the lake and river was wonderful. No need to ask for rooms with a view. Only negative was the beds, not overly comfortable but better than what we got elsewhere.

  • Stayed April 2013, traveled with family
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Helpful?
Thank tim t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 19, 2013

This was my second visit to this hotel in the last six months. Although I had never stayed at this hotel prior to any renovations you can tell from the moment you arrive this hotel it’s been modernised. The Rooms are spacious, clean, fresh and well set up, plenty of room amenities. Bedding and pillows are comfortable. Check in staff and the concierges are always happy, friendly and helpful. My experience with the breakfast crew on both occasions is the opposite, they seem uninterested in smiling or trying to be friendly I would even say that they try to avoid you. Good selection of options for breakfast at the hotel. The complex has an extensive range of restaurant and bar options which is convenient as you can just walk to them. I never leave the complex when I stay here. The room value and quality at the Metropol is great for Perth which is renowned for having exaggerated room rates for average rooms.

  • Stayed April 2013, traveled on business
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Helpful?
Thank SCTC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
Reviewed April 18, 2013

Stayed one night for our third year anniversary and the entire experience was rejuvenating.

Check in was fluid and though the non-smoking rooms were unavailable we had lunch at the Atrium, which was satisfying. The service was friendly and there was lots of variety.

The Concierge were prompt when delivering our luggage to the room and the room itself was divine. My husband and I thoroughly enjoyed the the amenities, especially the spa. The sofas and the bed were all so comfortable.

We had reservations at the Rockpool, one of many restaurants available at the hotel. The experience is well worth the price tag. There is a range of dishes from the affordable to the gourmet $100 steak.

In-room dining service was the best I have experienced, though the muesli was overly sweet. Check out was again efficient and very friendly.

Would recommend to all friends and family.

  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MandyMkoba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 18, 2013

We stayed in a King Size Room. I stayed here previously when it was the Intercontinental and to see the transformation after the renovations was amazing. Very modern. Room looked very spacious. Lighting technology was insane. Bed was comfy but pillows could have been firmer. Service was absolutely amazing. Went to Nobu for dinner and it was simple devine. Our waitress was very helpful and informative and even surprised us with dessert for our special occasion. I would stay here again but probably if it was a bit cheaper. Didn't like the fact that there were things not included in the price of the room i.e. Sauna. Price of Room Service was a bit steep considering that the portions were quite small. All in all, great experience and I would recommend it to family and friends.

Room Tip: If the pillows are too soft, call reception for firmer ones
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Chanelle A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Metropol Perth

Property: Crown Metropol Perth
Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia
Phone Number:
Location: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Burswood
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Crown Metropol Perth 5*
Number of rooms: 397
Official Description (provided by the hotel):
On the banks of the world-famous Swan River overlooking the stunning sun kissed backdrop of the Perth city skyline, Crown Metropol Perth redefines luxury accommodation offering a distinctive, modern and unmistakably luxurious escape.Each of Crown Metropol Perth’s guest rooms are abundant with space and natural light and feature high-tech entertainment facilities, plush furnishings and spacious bathrooms, plus guests have access to our renowned resort-style pool area and children’s zone. ... more   less 
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Also Known As:
Intercontinental Burswood Hotel Perth

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