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“Winter Warmer Package”

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Crown Promenade Perth
Ranked #3 of 3 Hotels in Burswood
Certificate of Excellence
Mandurah, Australia
Level 6 Contributor
146 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Winter Warmer Package”
Reviewed June 9, 2014

Check in was slick and quick, no queues and greeted on arrival with a free glass of bubbly and macarons, certainly made us feel welcome. The rooms aren't huge, but are clean and more importantly quiet, never heard any exterior noise once the door was closed. The bed and bedding were excellent and the room was well stocked. Reception staff were friendly and efficient. Ironically this hotel is cheaper than the one next door, I have stayed at both, and in my opinion the Promenade exceeds in service by a mile.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maggie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (216)
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English first
Rockingham, Australia
Level 6 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed June 8, 2014

Spent 1 night for Hubby,s 60th here last night.
Last time we stayed here it was the Holiday Inn and cant say I really had a good time.
But this time was completely different, had a lovely room, not that big, but good enough for what we needed.
We had a winter package with room, bubbly and chocolate and breakie,
The room was clean and had ever thing you needed.
Had lunch at the Atrium and dinner in the noodle bar, plenty to choose from and a great complex.
Thanks for a great stay. will come back again for shore :)

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank camyPerthAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 7, 2014

I've just taken advantage of the "winter package" - fantastic value! with a nice bottle of sparkling wine and chocolates waiting in the room as well as breakfast in the morning! The customer service was outstanding from the moment we walked through the door (handed sparkling wine and macaroon's whilst signing in). The food at the Market &Co was excellent and very generous portions! Rooms very clean and comfortable beds. Really can't fault our stay.

  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level 6 Contributor
222 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed June 7, 2014

really enjoyed the stay... rooms were well appointed, the bed very comfortable.. only whinge would be the price of the breakfast.. I took my Mum along for the business trip... she only wanted two poached eggs and her only option was a $28 full breakfast with no other option in sight... would return...

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level 4 Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 6, 2014

Check in was awesome! Cold bubbly on arrival, with explanations of renovations being done, and alternatives offered.
Room was clean and comfortable. One drawback was the bathroom,tiles looked as though they had not been cleaned in a while, and mould in grouting.
All in all a wonderful stay and would recommend.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carole P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level 5 Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed May 28, 2014

I stayed here for a week long business trip. My room was a disabled room so therefore was quite roomy. However, I missed having a bath and also there was no room to put any of my toiletries in the bathroom, which was a bit of a nuisance. The room was clean and the bed comfortable. I had no problems with service provided at both the Promenade and Metropol.
I would just like to say that on a whole I found the quality of service provided in Perth was severly lacking.

  • Stayed March 2014, traveled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank anmarand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 28, 2014 via mobile

Fantastic! From the fast friendly check in to the most comfortable soft bed. The spa bath made it the perfect night to relax after a long trip away with work, it was a great stop over to recharge before going home.

Stayed May 2014, traveled solo
Helpful?
1 Thank Julie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Perth

Property: Crown Promenade Perth
Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Burswood
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Official Description (provided by the hotel):
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn

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