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“Exceeded Expectations”

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Crown Promenade Perth
Ranked #3 of 3 Hotels in Burswood
Certificate of Excellence
Reviewed May 4, 2014

I didnt expect much given the price was only 145 for the a standard room. But wow it was great. Service was excellent. comfortable sleep. no noise for the casino or surrounding area. Would def recommend it if needed to stay at the casino and the metropole was too expensive!

  • Stayed: April 2014, traveled with friends
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1  Thank Steph G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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631 - 637 of 963 reviews

Reviewed May 4, 2014

Booked through lastminute so price was pretty good, included valet and breakfast. However the stay wasn't worth the money. The check in staff were disinterested in their clientele or our check in. Our room, whilst I wasn't expecting much, I certainly wasn't expecting mould in the bathroom, which unfortunately I didn't see til the morning. Being awoken at 145 in the morning because another guest was banging e very door as they went up and down the corridor in hindsight I wish I'd rung the front desk but I was startled and desperately wanted to return to sleep. The hotel was loud with banging and noise all night. I will not return.

Only upside was the superb breakfast in market and co. The chef was brilliant. Coffee was foul but that's expected.

Room Tip: Great for breakfast. But you know what spend the extra stay at the metropole.
  • Stayed: May 2014, traveled as a couple
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Thank thelittleone1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014 via mobile

We stayed at this hotel in march 2013 and we were very disappointed.We only stayed here again due to attending the mkto concert and found that the hotel has improved.The check in and check out were very quick.We stayed in a standard twin room and found it quite spacious for 3 people.Staff were friendly and helpful.Only disappointing part I wanted to take my children to Market&Co for dinner, on arrival we were only offered a pre dinner show menu that did not aim for young people as they are 13 they were not offered children's menu, so we ate at bar.I think when they know there is a show on for young people reconsider the pre dinner show menu

  • Stayed: May 2014
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Thank Margaretor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 3, 2014

Picked Crown for easy access to airport, free parking and wide choice of food and entertainment within the complex. Beds are comfortable and room clean and quiet with exception of usual hotel aircon fan noise. Would stay again provided the same wotif secret hotel deal was available.

Room Tip: Stay away from the pokies.
  • Stayed: April 2014, traveled with family
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2  Thank OZY50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2014

I know that Perth isn't renowned for it's amazing hotels or customer service but I was really disappointed in the Crown Promenade, the rooms are so tired and old and for $300 per night I would have definitely expected more. On the up side the front desk was incredibly helpful but I will give the Metropol a go next time I need to stay at Burswood!

  • Stayed: February 2014, traveled as a couple
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Thank anika-grace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2014

right next to the crown casino and all its amenities. Nice pool and gym. Complimentary bus to city. Spacious rooms and FREE wifi in room. Easy access to beautiful swan river and georgous walkways. City is 8 min cab fare.

  • Stayed: April 2014, traveled with friends
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Thank Hilary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2014

This is a great hotel with all the amenities you could ask for. Friendly staff and great service. Not much to fault. If you strike a good deal you can pick up a room for under $200 a night. Casino is close with lots of restaurants and entertainment nearby.

  • Stayed: April 2014, traveled with friends
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Thank Brendon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crown Promenade Perth

Address: Great Eastern Highway, Burswood, Victoria Park, Western Australia 6100, Australia (Formerly Holiday Inn Burswood)
Phone Number:
Location: Australia > Western Australia > Greater Perth > Victoria Park > Burswood
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Burswood
Price Range: $140 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crown Promenade Perth 4*
Number of rooms: 291
Official Description (provided by the hotel):
Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more   less 
Reservation Options:
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Also Known As:
Holiday Inn Burswood Hotel Perth
Burswood Holiday Inn
Holiday Inn Perth
Perth Holiday Inn

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