Second stay here in 12 months, however the hotel failed to impress me this time around.
The complex was great as it was last time with an array of bars & restaurants nearby & all allowing a charge back to your hotel room.
However the downsides - where did the Macaroons on arrival go they were such a nice touch?
The room was very average once again, mould in the shower completely put me off, dusty bedside table & desk and the cost of WiFi ridiculous! Called down to the front desk as I had forgotten a toothbrush wanted to charge me $8 what a rort! Many other hotels I have stayed at they will give you a throwaway freebie toothbrush/razor etc.
Now room service that's where this hotel really failed me, ordered bruschetta & it came on a piece of bread un-toasted it was completely unacceptable. The fries I ordered also came with no salt or pepper which I don't understand why should I have to call back to get this delivered.
Also had a problem with the hot water had to wait at least 2 minutes for the shower to heat up every time I showered.
To be honest I don't think I will returning based on the value for money this hotel provides, I have stayed in exquisite hotels for $250 per night.
Overall very disappointed.
- Official Description (provided by the hotel):
- Crown Promenade is one of the city’s newest hotels offering exceptional central accommodation in Perth. Spanning eight floors with 291 contemporary guest rooms, the hotel boasts stylishly appointed interiors in a variety of configurations including spa rooms and suites. ... more less
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- Also Known As:
- Holiday Inn Burswood Hotel Perth
- Burswood Holiday Inn
- Holiday Inn Perth
- Perth Holiday Inn