We didn't realize it was Art Prize week-end and everything would be booked, when we just stopped in to get a room. So, of course they had no rooms.
Meanwhile we ended up chatting a little bit with the wonderful guys at the front desk. I watched them with other guest and they were wonderful with everyone. These 2 guys seemed to love their jobs and love their customers.
Anyway, they told us they thought one of the guest was going to leave early and they would check and let us know. So we left them with our phone numbers. Sure enough, they called us about a 1/2 hour later to let us know they had a room for us. I felt like they went above and beyond. I am sure they could have done less work and just waited for the next folks to walk in, but they didn't. I thought that was great!
Plus they remembered us every time they saw us over the next few days. They remembered what we were up to and asked us about our outings. They gave us excellent suggestions of things to do in the area and thank goodness they told us about Frederik Meijer Gardens!
The rooms were clean, quiet and everything we needed. The only thing that could have made it better would have been a vending machine on the floor. I had to go all the way downstairs...in my jammies to get a bottle of water. :(
We will stay here again when we are in the area simply because of the staff.
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- Also Known As:
- Comfort Suites Grand Rapids North Hotel Comstock Park
- Comfort Suites Comstock Park
- Comstock Park Comfort Suites