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Amy P

Great Hotel

5.0 of 5 bubblesReviewed Nov 15, 2016via mobile
I love this property! Staff is excellent and makes you feel like family. We stay here often, close to shopping, movies and great restaurants. Lots to see and do. The kitchenetts are nice to make dinner or late night snack. Another plus is in the 2 bedroom suite it has three tvs!
Date of stay: November 2016
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this review
Responded Nov 28, 2016
Thank you so much for your recent review of the Towneplace Suites Commerce. I am so happy to hear that the associates here always make you and yours feel comfortable during your stay. It is great to know that the kitchen's and the suite set up work well for your family. We look forward to seeing you and your family in the near future. As always it will be my pleasure to assist in anything you need.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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62 - 67 of 119 reviews
Reviewed November 14, 2016 via mobile

Loved everything about my stay. I stayed here for a Wedding that was close by so used their shuttle service. So nice to be driven there and back!
The motel was very clean, staff was friendly, rooms were immaculate and very comfortable! Breakfast was abundant and very tasty!! I give this motel 5 out of 5 stars for sure!! Would stay again if I am in the area. Beautiful place for sure!!!!

Date of stay: November 2016
Trip type: Traveled solo
Thank Linda T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this reviewResponded November 28, 2016

Thank you so much for your recent review of the Towneplace Suites Commerce. The associates here are definitely very prideful in making sure that every guest feels welcomed and at "home" during their stay. I am delighted to hear you were able to take advantage of the shuttle we offer for the wedding you attended. It also warms my heart to know that you enjoyed many of our other amenities such as the complimentary breakfast. We hope to be able to accommodate your needs once again if ever your in the Commerce Township area.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 8, 2016

This is the 1st hotel review I’ve ever written. I’m doing so because I liked the hotel and staff so much. I had a family emergency requiring me to travel to Michigan. I stayed at the hotel 9 or 10 day – that’s a pretty long stay. I stayed in both king and double queen rooms – both were great. We moved to a queen room once my daughter flew in. The rooms are well laid out and they have a mini kitchen that’s actually usable with a 2-burner stove. The front desk and housekeeping staff were great. Everything was clean and the free breakfast was pretty good. It’s also a great location. I will stay there again when I come back to Michigan.

Date of stay: November 2016
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank ccoejr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this reviewResponded November 9, 2016

I am so excited to see your recent review of the Towneplace Suites in Commerce Michigan. We feel privileged that you chose us to write your first hotel review on and we would like to Thank you for that. I am so happy to hear that the rooms were comfortable and all of our associates were friendly and accommodating. We hope to see you again hopefully in better circumstances when your travels bring you back to the Commerce area.

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Reviewed November 4, 2016 via mobile

I have stayed here several times and it is always clean and quiet. The staff are super friendly and extremely helpful. My only complaint is that the breakfast isn't the best compared to other Marriott locations. I look foreward to my next visit.

Date of stay: December 2015
Trip type: Traveled with family
Thank hollyhepp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this reviewResponded November 9, 2016

Thank you for your recent review of the Towneplace Suites Commerce Novi. As we pride ourselves in customer service I am so happy to hear that all of our associates showed you courtesy and were accommodating to your needs. As we are trying our best to follow all Marriott standards as a Towneplace Suites brand we are looking into ways to enhance our breakfast to further exceed our guests needs. We are also looking forward to your next visit. As always if you need anything at all please let us know.

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Reviewed October 31, 2016

We stayed at this hotel while attending our son's wedding. We reserved a bedroom suite, with kitchen, for our 5 night stay. The room was clean, attractive, and well appointed, very spacious with lots of storage space. The bed was very comfortable. The hotel is in a quiet location and convenient to other locales. There was ample parking for the guests' cars. Amanda and her staff are very friendly and helpful. We appreciated the computer and printer located in the lobby, which we used to check in for our return flight and to print out our boarding passes. This is our second stay in this pleasant and well-run hotel and would not hesitate to stay here again when in the area.

Date of stay: October 2016
Thank GDMWa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this reviewResponded November 9, 2016

Thank you so very much for your recent review of the Towneplace Suites Commerce Novi. I am so happy to hear you and your family were comfortable and enjoyed your stay with us. I am glad to know that our suites were a good size for you and worked out nicely for you and yours. I can't wait to see you again hopefully in the near future we will be happy to accommodate you again.

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Reviewed October 29, 2016

Excellent service by entire staff. In particular group sales manager was excellent. Space excellent for value and comfortable as well. Great to have breakfast as well as kitchen space. Would stay again for sure.

Room tip: Two bedroom suites great for family and sharing with friend.
Date of stay: October 2016
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
Thank Winter2016_23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Amanda K, General Manager at TownePlace Suites Detroit Commerce, responded to this reviewResponded November 9, 2016

Thank you for your recent review of the Towneplace Suites Commerce Novi. As we pride ourselves in customer satisfaction I am happy to hear that all of our associates we able to fulfill your needs. It brightens my day to hear that you would enjoy staying here again. With that in mind please know that we would be happy to accommodate you and yours again in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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