As usual a great stay again. Great staff, always helpful, always ready to do whatever they can to make the stay great. Best beds and covers in the business hands down. Keep up the good work, will see you again soon.More
- Free Wifi
- Free Parking
My family and I stayed at this hotel for over a week. Our entire stay was great from the minute we arrived. The staff was very friendly and catered to any and all of our needs. There are several nice shops in the area as well as outlet shops in the area. This was our families second extended stay in this hotel and our experiences in the hotel were nothing but wonderful!
Great, friendly, and wonderful, were all words in your review. The staff here works very hard to receive reviews with words like those! I post all reviews for our employees to see. I am very glad you had such a great time and we look forward to your next visit. Sincerely, Russ Hickey.
We had power outage in Charlotte--we had good experience with Hampton so we decided to stay with you. Thanks for your help! Your help was helpful during our stay. We will be staying again at a Hampton.
The power outages in Charlotte and Lansing were incredible! We are very sorry you had to experience that situation. I've had to go through it before and it really hits home how much we love our electricity - especially when we don't have it. I'm happy you had a great experience here and we'll keep working hard to make sure we're ready if you ever need to come back in the future. Sincerely, Russ Hickey.
The rooms are as you know Hampton Inn, clean nice wood furniture, but this coldwater facility has this very pretty lobby, with chimney , TV I felt like being in a home. The cafeteria at the bottom needs a little bit extra help to keep up with the customers spills of coffee or bread crumbs.
Thank you for staying with us and for taking the time to write a review. This time of year (winter) we frequently see our guests warming themselves by the fireplace. It is a very inviting spot in the hotel. We look forward to seeing you in the future. Thank you for the business. Sincerely, Russ Hickey.
Really impressed with the hotel stay, cleanliness, and amenities. Had a late check out, met my family in the lobby and the staff was very accommodating to us. Would definitely stay again. Next time trying out the pizza joint behind the hotel.
Thanks very much for taking the time to write a review. The pizza joint next door has a variety of offerings including hot sandwiches and even lasagna! We keep our lobby open all of the time and encourage families to hang out and watch some TV or play some games. We also keep the pool nice and warm. Thanks for the business and we look forward to your next visit. Sincerely, Russ Hickey.
The accommodations were very nice and the room was clean with a fresh smell. The bed was comfortable and our wake-up call came right on time. Breakfast was good and there seemed to be a good variety of food to select from. The staff was very helpful!
Thank you for writing a review. We have a great team of people that work here. They take a lot of pride in their work each day providing friendly service and offering the cleanest rooms. We look forward to you staying with us again! Sincerely, Russ Hickey.