This was once a very nice hotel, but it needs much work to bring it back. The carpeting throughout is very dirty. The halls have no air conditioning, so they feel like an oven. The linens are old and worn, my bed had a large hole in the blanket. The pillows are small and lumpy. We stayed 5 nights and the bathroom was never cleaned, it was straightened. After showing the staff the hair and stains on the floor, it still was not cleaned properly. Swimming in the olympic sized pool is taking your life in your hands. The pool is surrounded by ceramic tile and so slippery that our grandson fell, hurting his elbow, back and head. Our nephew slipped that same day and injured his elbow. Adults and children all slipped while trying to walk. Management acts surprised when the situation is mentioned. Maid service is so bad that empty coffee cups were still on the table after they finished the room. The only thing done to our room daily was, the bed was made. Sheets weren't changed unless you requested it. The Tiki Bar was nice. Our daughter stayed in another room, hers was worse. Toothpaste splatter was still on the mirror after house keeping finished. But, the crowning touch was an envelope left in our room by house keeping for a tip. Here's a tip for you -- DO YOUR JOB. The staff on the whole was nice. Two employees went out of their way for us. We would NEVER darken their doors again.
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- Also Known As:
- The Concorde Hotel Clinton Township
- Concorde Hotel Clinton Township
- Best Western Clinton Township
- Best Western Concorde Inn
- Clinton Township Best Western